Bilingual IT Coordinator – Deskside & Remote Support

MNP; Quebec; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading national accounting and business advisory firm in Canada is seeking an IT Coordinator. The successful candidate will provide deskside support to team members, assist with application deployment, and ensure smooth IT operations while being bilingual in French and English. Relevant IT experience, customer service skills, and familiarity with various technologies are essential for this role.

Qualifications

• Functional proficiency in English required.
• Relevant IT experience is considered an asset.
• Basic understanding of telephony systems and concepts.
• Experience with asset management and planning preferred.

Responsibilities

• Provide deskside support to team members both locally and remotely across Canada.
• Support the deployment and use of core applications.
• Perform data recovery operations.
• Deliver one on one and group training, both in person and remotely.
• Maintain flexibility to travel regionally.

Skills

Technologically savvy

Customer service experience

Ability to learn applications and systems quickly

Experience with Active Directory

Networking concepts

Tools

Windows 10

Office 365

PowerShell

ServiceNow

Job description

A leading national accounting and business advisory firm in Canada is seeking an IT Coordinator. The successful candidate will provide deskside support to team members, assist with application deployment, and ensure smooth IT operations while being bilingual in French and English. Relevant IT experience, customer service skills, and familiarity with various technologies are essential for this role.