Bilingual Insurance Support Agent — Remote & Flexible

Arise Virtual Solutions; Toronto; Remote; CAD 30,000 - 60,000; Full time

Job summary

A remote customer service platform is seeking bilingual representatives to support insurance clients. This flexible work-from-home opportunity allows you to set your own schedule while providing customer support in both English and French. Ideal candidates will be self-motivated, possess excellent communication skills, and have a strong desire to help customers. Prior experience in customer service is beneficial but not required.

Benefits

Work from home

Flexible schedule

Opportunity for additional income

Qualifications

• Must possess outstanding problem-solving skills.
• Demonstrate patience and empathy in interactions.
• Able to work under pressure and handle stressful situations.

Responsibilities

• Support customers with insurance questions in both English and French.
• Process changes to existing policies, including cancellations and refunds.
• Interpret policies and provide benefit information to customers.

Skills

Bilingual in English and French

Outstanding problem-solving skills

Excellent written and verbal communication skills

Self-motivated

Job description

A remote customer service platform is seeking bilingual representatives to support insurance clients. This flexible work-from-home opportunity allows you to set your own schedule while providing customer support in both English and French. Ideal candidates will be self-motivated, possess excellent communication skills, and have a strong desire to help customers. Prior experience in customer service is beneficial but not required.