Bilingual Insurance Advisor - Home & Auto (Inbound)

Royal Bank of Canada; Dollard-des-Ormeaux; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

A leading financial institution is seeking a Bilingual Licensed Insurance Advisor for Home & Auto to provide empathetic, solution-oriented advice to clients. This role requires exceptional customer service skills, the ability to connect with clients, and a willingness to obtain the necessary insurance certifications. The ideal candidate will enjoy a flexible work environment and be part of an award-winning team. Opportunities for career growth and comprehensive benefits are provided.

Benefits

Modern and comprehensive benefits

Competitive compensation

Flexible work arrangements

Qualifications

• Possession of the Quebec Damage Insurance certificate or willingness to obtain.
• Flexibility to work all shifts within operational hours.
• Experience in a contact centre environment is a plus.

Responsibilities

• Provide insurance advice and solutions based on needs.
• Exhibit a consistent, positive client experience.
• Complete personalized needs assessments and reviews.

Skills

Bilingualism (English and French)

Exceptional customer service skills

Digital literacy

Education

Post-secondary education

Job description

A leading financial institution is seeking a Bilingual Licensed Insurance Advisor for Home & Auto to provide empathetic, solution-oriented advice to clients. This role requires exceptional customer service skills, the ability to connect with clients, and a willingness to obtain the necessary insurance certifications. The ideal candidate will enjoy a flexible work environment and be part of an award-winning team. Opportunities for career growth and comprehensive benefits are provided.