Bilingual Inside Sales Rep - Remote + Bonuses

Concentrix; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Representative in Wainwright, Alberta, to provide inbound and outbound support to clients in both French and English. The ideal candidate will have at least one year of sales experience, be familiar with customer relationship management, and possess strong negotiation skills. This role offers a salary of up to $24.00 per hour, performance-based bonuses, and a flexible work-from-home arrangement. Comprehensive benefits and professional development opportunities are included.

Benefits

Performance-related bonuses

Comprehensive benefits including medical, dental, and vision

Flexible work-from-home arrangement

Access to professional development and mentorship programs

Qualifications

• Fluency in both French and English is essential for customer support.
• Minimum of 1 year of proven sales experience including quotas.
• Availability for flexible working hours is required.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and presentations.
• Build client relationships and explore customer retention methods.

Skills

Fluency in both French and English

Sales experience

Client relationship building

Negotiation techniques

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider is seeking a Customer Support Representative in Wainwright, Alberta, to provide inbound and outbound support to clients in both French and English. The ideal candidate will have at least one year of sales experience, be familiar with customer relationship management, and possess strong negotiation skills. This role offers a salary of up to $24.00 per hour, performance-based bonuses, and a flexible work-from-home arrangement. Comprehensive benefits and professional development opportunities are included.