Bilingual Inside Sales & Customer Support Pro

MCI; Nova Scotia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading business services provider located in Nova Scotia is looking for a Bilingual Customer Service & Sales Representative. This entry-level position offers paid training and requires candidates to handle customer support across various platforms. The job emphasizes strong communication skills and offers a comprehensive benefits package, including health coverage and paid time off. Ideal for tech-savvy individuals ready to excel in a dynamic, fast-paced environment.

Benefits

Paid Time Off

Health Benefits

Casual Dress Code

Fun, Engaging Work Environment

Qualifications

• Strong written and verbal communication skills.
• Ability to type 20+ words per minute.
• Reliable and punctual with strong time management.

Responsibilities

• Handle inbound and outbound calls, emails, and live chats.
• Listen actively to understand customer needs.
• Accurately document customer interactions in CRM systems.

Skills

Customer empathy

Technical support

Conflict resolution

Strong written and verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM systems

Job description

A leading business services provider located in Nova Scotia is looking for a Bilingual Customer Service & Sales Representative. This entry-level position offers paid training and requires candidates to handle customer support across various platforms. The job emphasizes strong communication skills and offers a comprehensive benefits package, including health coverage and paid time off. Ideal for tech-savvy individuals ready to excel in a dynamic, fast-paced environment.