Bilingual Inside Sales - Cambridge/Ayr Ontario

Martin Sprocket and Gear, Inc.; Ayr; In loco; CAD 52.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive Health Benefits

Retirement Savings Plan with Profit-Sh

Company-provided uniforms

Safety bonus

Descrizione del lavoro

Martin Sprocket and Gear, Inc. in Ayr, ON is seeking a bilingual Sales & Customer Service professional to handle inbound calls, process orders, and provide product support in a fast-paced environment.

The role requires French proficiency, 1–2 years of sales experience, and a technical mindset. Competitive benefits, full-time on-site work, and opportunities for growth are offered.

Competenze

• Bilingual French required.
• 1–2 years sales or customer service experience preferred.
• Strong mechanical inclination or technical skills.
• Excellent interpersonal and communication skills.
• Team-oriented approach with a focus on customer service.
• Independent problem solving and decision-making abilities.
• Ability to multitask in a fast-paced environment.
• Willingness to grow skills and contribute to improvement.
• Proficiency with computers and strong organizational skills.

Mansioni

• Engage with customers: respond to inbound sales calls with product and pricing information, order status updates, and delivery confirmations.
• Process and coordinate orders: secure and renew orders, arrange delivery, and coordinate with machining/shops to ensure timely manufacturing and shipping.
• Provide both technical and non-technical product support to customers and team members.
• Enter orders and quotes in a fast-paced setting; follow up on quotes and tasks to completion.
• Participate in extensive hands-on training to prepare for success.
• Seek opportunities for growth and personal development.
• Enjoy competitive benefits in a salaried, non-commission role with full benefits including a group RRSP profit-sharing plan.

Conoscenze

Bilingual French

Sales experience 1-2y

Technical aptitude

Communication skills

Teamwork

Problem solving

Adaptability

Continuous improvement

Tech-savvy

Positive attitude

Formazione

High school diploma

College diploma or university degree preferred

Descrizione del lavoro

Job Category: Sales

Requisition Number: BILIN009047

• Posted: October 30, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Ayr, ON N0B1E0, CAN

Description

Are you ready to bring your bilingual sales and customer service skills to a team that values precision, collaboration, and innovation? Join our dynamic organization, where we prioritize quality and customer satisfaction, and are seeking a talented individual like you to excel in this exciting role!

What You’ll Do:

• Engage with customers: Respond to inbound sales calls from our established customer base, providing product and pricing information, order status updates, and delivery confirmations.
• Process and coordinate orders: Secure and renew orders, arrange delivery, and collaborate with our machine shop and other facilities to ensure timely manufacturing and expedition.
• Perform technical and sales support: Provide technical and non-technical assistance regarding product use, operation, and maintenance to customers and team members.
• Take ownership of tasks: Enter orders and quotes in a fast-paced environment, perform quote follow-ups/analyses, and see tasks through to completion with accountability.
• Comprehensive training: Participate in an extensive hands‑on training program designed to prepare you for success.
• Focus on growth: Embrace opportunities for career growth and personal development.
• Enjoy competitive benefits: Work in a salaried, non‑commission role with full benefits, including an excellent group RRSP profit‑sharing plan.

What You’ll Bring:

• Bilingual proficiency: Fluency in French is required.
• Experience: 1-2 years of sales or customer service experience preferred.
• Technical aptitude: Strong mechanical inclination or technical skills essential.
• Exceptional communication: Outstanding interpersonal and communication skills with a strong commitment to customer service.
• Collaborative mindset: A team-oriented approach to achieving high performance and success.
• Problem-solving skills: Independent ability to evaluate situations, solve problems, and make decisions effectively.
• Adaptability: Thrive in a dynamic, fast-paced, multi-tasking environment while maintaining efficiency and organization.
• Continuous improvement: Ability to recognize areas for improvement and contribute to organizational goals.
• Tech-savvy: Proficiency with computers and strong organizational skills.
• Positive attitude: Energetic and optimistic with a willingness to grow your skillset.
• Educational background: High school diploma required; college diploma or university degree preferred.

Your Schedule:

• Monday - Friday, 7:30 AM - 4:30 PM

To perform this job successfully, you must be able to report daily to the branch to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.

Why Martin Sprocket & Gear, Inc.?

Founded in 1951 by Joe Martin Sr., Martin Sprocket & Gear is a global leader in mechanical power transmission components, material handling systems, and custom forgings. We are proud to remain family-owned and operate on a simple philosophy:

"Make a quality product, have plenty of it available, and be easy to do business with!"\

With dedicated employees, regional facilities, and strong distributor partnerships, Martin offers stability, growth potential, and a dynamic work environment for all team members.

Why You Will Love Working Here:

At Martin, our people are our greatest asset. We foster an inclusive, collaborative environment where innovation and growth thrive, and your contributions are valued as part of a team dedicated to excellence. Here is what you’ll enjoy when you join our team:

• Comprehensive Health Benefits: Supplemental Health Insurance with premiums fully paid by Martin.
• Financial Security: Life and Disability Insurance, plus a robust Retirement Savings Plan with Profit Sharing.
• Work-Life Balance: Company‑paid holidays.
• Growth Opportunities: Comprehensive training program and advancement within a thriving company.
• 2nd shift: $1.50 added to your hourly wage.
• Company provided uniforms for shop employees.
• Safety bonus for qualified employees.

Disclaimers

We do not accept applications from former or current Authorized Martin Distributors.

The above statements are intended to describe the general nature and level of work to be performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity employer and welcome applications from all qualified individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

We are committed to providing accommodations for applicants upon request at any stage of the recruitment process, in accordance with applicable human rights and accessibility laws.

We respect the privacy of applicants. Your personal information is collected solely for employment-related purposes, in compliance with applicable privacy laws.