Bilingual HNW Case Coordination Manager (Hybrid)

Manulife; Halifax; Hybrid; CAD 69,000 - 117,000; Full time

Job summary

A leading financial services provider in Halifax, Canada, is seeking a team member to manage high-net-worth client coordination activities. Ideal candidates will have strong communication skills and sound judgment to handle complex issues. The role supports a positive experience for clients and requires adaptability in a hybrid work environment. A competitive salary range of $69,750.00 - $116,250.00 CAD is offered.

Benefits

Health and dental benefits

Life and AD&D insurance

Generous paid time off

Retirement savings plans

Qualifications

• Strong communication abilities to interact effectively with clients and colleagues.
• Sound decision-making skills to manage priorities and resolve issues.
• Adaptability to thrive in a dynamic and changing environment.
• Problem-solving skills to identify challenges and implement solutions.
• Customer-oriented mindset to deliver exceptional service.

Responsibilities

• Manage the daily activities of the coordination team for high-net-worth client files.
• Coordinate resources and set daily priorities to achieve operational objectives.
• Exercise sound judgment when handling complex issues escalated to a higher level.
• Work collaboratively with the broader case coordination team.

Skills

Strong communication abilities

Sound decision-making skills

Adaptability

Problem-solving skills

Customer-oriented mindset

Job description

A leading financial services provider in Halifax, Canada, is seeking a team member to manage high-net-worth client coordination activities. Ideal candidates will have strong communication skills and sound judgment to handle complex issues. The role supports a positive experience for clients and requires adaptability in a hybrid work environment. A competitive salary range of $69,750.00 - $116,250.00 CAD is offered.