Bilingual Group Admin Specialist (French/English) – Remote

Equitable Life of Canada; Ottawa; Remote; CAD 50,000 - 65,000; Full time

Job summary

A leading benefits provider in Canada is seeking a Bilingual Group Administration Specialist to support plan administrators and deliver exceptional client service. This remote role requires strong organizational skills, attention to detail, and proficiency in both French and English. The ideal candidate will thrive in a collaborative environment and contribute to a meaningful impact. Competitive benefits and wellness programs are offered.

Benefits

Annual bonus program

Generous vacation package

Immediate pension enrollment

Tuition support

Discounts on company products

Qualifications

• Bilingual in French and English, both written and spoken.
• Strong multi-tasking and prioritization abilities.
• High accuracy and attention to detail necessary.

Responsibilities

• Provide excellent client service via phone and email.
• Update and validate plan member information.
• Administer pay direct drug cards and solve related issues.

Skills

French language skills

Strong organizational skills

Attention to detail

Ability to interpret contract provisions

PC skills - MS Office

Ability to work in a team

Job description

A leading benefits provider in Canada is seeking a Bilingual Group Administration Specialist to support plan administrators and deliver exceptional client service. This remote role requires strong organizational skills, attention to detail, and proficiency in both French and English. The ideal candidate will thrive in a collaborative environment and contribute to a meaningful impact. Competitive benefits and wellness programs are offered.