Bilingual Front Desk Ode'imin

OE987; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare facility in Winnipeg is seeking a full-time support role to provide client service and administrative functions. Candidates should have a high school diploma, experience in administration, and preferably speak Arabic. Responsibilities include reception duties, managing client information in EMR, and supporting healthcare practitioners. This position offers a dynamic work environment with varied hours including some evenings.

Responsibilities

• Provide reception and registration services to clients and visitors.
• Maintain WHC security systems and manage disturbances.
• Provide health information and make referrals as needed.
• Conduct brief assessments and enter client info into EMR.
• Provide clinical support by completing tasks in the EMR.
• Maintain appointment templates and schedule appointments.
• Support access to the WRHA Language Access Program.
• Clean and stock reception area and clinic rooms.
• Process pregnancy tests following health and safety guidelines.
• Collect and enter statistical information for evaluation.
• Assist with billing procedures following Manitoba Health standards.
• Help with orientation and training of staff and students.
• Handle cash, debit, credit cards, and receipts.

Skills

Arabic Speaking

Administration

General Services

Billing

Import

Administration Support

Education

Completion of high school or equivalent program of studies

Job description

City: Winnipeg

Employer: Womens Health Clinic

Site: Womens Health Clinic - 603 St. Marys Road

Department / Unit: Odeimin (Formerly known as the Birth Centre)

Posting Category: Clinical Support

Union: CUPE

Posting End Date: October 10 2025

Anticipated Start - End Date: 10 / 20 / 2025

Reason for Term: FTE : 0.6

Anticipated Shift: Days; Evenings

Work Arrangement: In Person

Daily Hours Worked: 4 - 8 hours

Salary: $20.017 $20.617 $21.234 $21.871 $22.528 $23.204

Rotation Calendar: Monday to Friday primarily days with Tuesday and Wednesday evening shifts

OUR VISION MISSION & VALUES

Womens Health Clinic (WHC) provides accessible woman-centred services creates strategic partnerships and advocates for system change. We work toward the vision of having equitable health and wellness services within and beyond WHC delivered through a feminist lens. All our work is guided by our values choice inclusion social justice innovation and integrity.

WHC EXPECTATIONS

Every employee is expected to contribute to the mission vision and values of WHC and the achievement of its strategic plan through collaboration and teamwork. Employees are expected to consistently attend work function within WHCs principles of services contribute to the quality of our services for clients and look for ways to improve our overall effectiveness and enhance client experience. Employees will respect each other clients and members of the public and create an environment where clients have the information knowledge and support they need to achieve their individual health and wellness goals.

WHC PROMISE

WHC will provide employees with a respectful healthy and safe work environment and compensate and recognize employees in a fair and meaningful way. We will provide employees with opportunities to participate in planning and decision-making and to communicate your concerns ideas and suggestions. We will listen and be responsive. We will support employee growth and development through a culture of coaching learning and encouragement.

POSITION SUMMARY

To provide program and client service support functions in accordance with WHC policies and procedures to maintain consistent and high quality programs and services. Hours of work may include day evening and weekend hours. There are some designated bilingual positions that require proficiency in listening and speaking in both official languages (French and English).

Job Specific Day To Day Activities

• Provide welcoming and inclusive reception and registration services to clients and visitors of WHC
• Maintain WHC security systems and procedures and manage disturbances or crises in the reception area and respond to emergency situations; alert practitioners or management of any observed issue with clients or facilities
• Provide health information relevant to clients and their support people and make referrals to other services and or community information if required
• Conduct brief assessments to intake clients and enter client information into the Electronic Medical Record (EMR) in conjunction with EChart
• Provide clinical support to practitioners (physicians nurses nurse practitioners midwives) by completing tasks and document management in the EMR
• Create update and maintain practitioner appointment templates and schedule appointments
• Support and organize client access to the WRHA Language Access Program
• Clean the reception front desk area clinic rooms (before and after each client / group) and equipment and stock all areas as needed while complying with all infection control and health and safety guidelines
• Processing pregnancy tests as a delegated function of medical practitioner while complying with all infection control and health and safety guidelines
• Collect and data enter statistical information for WHC to assist in program planning and evaluation
• Assist with electronic and written billing procedures following Manitoba Health standards
• Assist with the orientation / training of staff and students
• Handle cash debit credit cards and receipts

Education / Experience

• Completion of high school or equivalent program of studies

Key Skills

• Arabic Speaking
• Administration
• General Services
• Billing
• Import
• Administration Support

Employment Type: Full-Time

Experience: years

Vacancy: 1