Bilingual Front Desk & Enquiries Specialist

PSAC - AFPC; Ottawa; On-site; CAD 69,000 - 79,000; Full time

Job summary

A national public service organization located in Ottawa is seeking a motivated individual to provide reception services. The role demands strong bilingual skills, exceptional organizational capabilities, and proficiency in office software. Comprehensive benefits include flexible work arrangements and generous support for professional growth. Interested candidates should apply before the closing date of December 8, 2025.

Benefits

Flexible work arrangements

Comprehensive health benefits

Three weeks’ vacation

$800 annual recreation allowance

Qualifications

• Knowledge of general office procedures and reception duties.
• Ability to communicate effectively in both official languages.
• Proficiency in using various computer software.

Responsibilities

• Provide telephone reception service.
• Respond to email enquiries.

Skills

Telephone etiquette

Organizational skills

Interpersonal skills

Bilingual communication (French and English)

Keyboarding and transcription

Tools

Microsoft Office Suite

Office equipment (fax, photocopier)

Job description

A national public service organization located in Ottawa is seeking a motivated individual to provide reception services. The role demands strong bilingual skills, exceptional organizational capabilities, and proficiency in office software. Comprehensive benefits include flexible work arrangements and generous support for professional growth. Interested candidates should apply before the closing date of December 8, 2025.