Bilingual French-English Customer Care Specialist

Foresters Financial; Toronto; On-site; USD 28,000 - 50,000; Full time

Job summary

An established industry player is seeking a French Bilingual Customer Service Representative to join their dynamic team. This role involves answering inbound service-related calls, prioritizing customer relationships, and providing excellent customer service while promoting the benefits of being a Foresters member. With a strong emphasis on empathy and collaboration, you'll work across multiple business areas to ensure customer satisfaction. If you are passionate about service excellence and thrive in a structured environment, this opportunity is perfect for you. Join a company committed to inclusion and diversity, where your contributions can make a real impact.

Qualifications

• 3-5 years of customer service experience is preferred.
• Bilingual in English and French is required for effective communication.

Responsibilities

• Answer inbound service calls and conduct follow-ups as needed.
• Provide high-level customer service and collaborate with various business areas.

Skills

Customer Service

Bilingual (English and French)

Technical/Analytical Skills

Empathy

Education

College Diploma

University Degree

Job description

An established industry player is seeking a French Bilingual Customer Service Representative to join their dynamic team. This role involves answering inbound service-related calls, prioritizing customer relationships, and providing excellent customer service while promoting the benefits of being a Foresters member. With a strong emphasis on empathy and collaboration, you'll work across multiple business areas to ensure customer satisfaction. If you are passionate about service excellence and thrive in a structured environment, this opportunity is perfect for you. Join a company committed to inclusion and diversity, where your contributions can make a real impact.