Bilingual - French Customer Order Management Representative

Beyond Bilingual Inc.; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A customer service organization in Canada seeks a Bilingual - French Customer Order Management Representative. In this role, you will ensure exceptional customer service and handle order management with a focus on accuracy and efficiency. Ideal candidates will have 1-2 years of relevant experience and be fully bilingual in English and French. This position offers competitive salaries and valuable benefits.

Benefits

BONUS programs

RRSP Program

Generous Vacation allotment

Employee Assistance Program

Tuition Reimbursement

Access to multiple learning platforms

Educational Assistance Program

Fitness Reimbursement Program

Beautiful & Bright new offices

Professional working environment

Opportunity for growth

Dynamic Team

Competitive salary & benefits

Qualifications

• Fully Bilingual English and French.
• 1-2 years of Product Order Management experience.
• Demonstrates attention to detail and continuous professional development.

Responsibilities

• Provide exceptional customer service and ensure customer satisfaction.
• Process orders, track them, and resolve problems.
• Support field sales/service with accuracy.

Skills

Bilingual English and French

Product Order Management

Attention to detail

Teamwork

Time management

Job description

We have an exciting opportunity to share!!! Our client is looking for a Bilingual - French Customer Order Management Representative, who can provide exceptional customer service and ensure customer satisfaction in a fast-paced environment through routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.

Why is This position an Attractive Opportunity?

• Not a call center - no queue
• BONUS programs – strong incentive plans
• RRSP Program
• Generous Vacation allotment
• Employee Assistance Program
• Tuition Reimbursement
• Access to multiple learning platforms
• Educational Assistance Program
• Fitness Reimbursement Program
• Beautiful & Bright new offices
• Professional working environment
• People focused organization
• Opportunity for growth
• Dynamic Team
• Competitive salary & benefits

Qualifications

• Fully Bilingual English and French
• One or 2 years of Product Order Management
• Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development
• Able to maintain a positive attitude and work constructively in a team environment
• Able to handle multiple tasks and key deliverables while performing under time constraints
• Excellent time management and organizational skills