Bilingual Facilities Services Coordinator (EN/FR)

BGIS; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading facility management provider in Canada seeks a Bilingual Facilities Services Coordinator to provide customer service and support for building operations. Responsibilities include handling service requests and dispatching work orders in a fast-paced environment. The ideal candidate should be proficient in English and Spanish and possess strong customer service skills. This role requires availability for rotating shifts, including weekends and holidays.

Qualifications

• Demonstrates language proficiency (both verbal and written) in English and Spanish.
• Strong customer service orientation and skills.
• Basic understanding of the facilities/property management industry is an asset.

Responsibilities

• Handles inbound service requests via multiple channels.
• Creates and dispatches work orders for client service.
• Provides customer service support in English and Spanish.

Skills

Language proficiency in English and Spanish

Customer service orientation

Organizational skills

Ability to multitask

Problem-solving skills

Education

High school completion plus a specialized technical or business course

Job description

A leading facility management provider in Canada seeks a Bilingual Facilities Services Coordinator to provide customer service and support for building operations. Responsibilities include handling service requests and dispatching work orders in a fast-paced environment. The ideal candidate should be proficient in English and Spanish and possess strong customer service skills. This role requires availability for rotating shifts, including weekends and holidays.