Bilingual (English/French) Background Investigator - Borden

Commissionaires Great Lakes; Yellowknife; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider is looking for a Commissionaire to join their team in Yellowknife. The role involves conducting candidate interviews, managing records, and ensuring compliance with company policies. Required qualifications include an Ontario Security Guard License and valid First Aid certification, as well as fluency in English and French. This full-time position offers an hourly pay of $28.48.

Benefits

Medical and Dental

Employee assistance program

Family Assistance program

Coaching and counselling support

Qualifications

• Proven excellent customer service and reception skills.
• Ability to work independently while maintaining high service levels.
• Clean criminal record and clean credit history required for Reliability security clearance.

Responsibilities

• Interview candidates for Military Police and Close Protection Operatives.
• Conduct reference checks via phone and email.
• Maintain all Health and Safety protocols.

Skills

MS Outlook

Excel

Teams

Effective Communication

Teamwork

Flexibility

Adaptability

Integrity

Critical Thinking

Problem Solving

Time Management

Building Rapport

Education

Ontario Security Guard License

Valid WSIB approved First Aid and CPR certificate

Ability to speak/read/communicate in English and French

Job description

Overview

INTRODUCTION: Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the dynamic and evolving security needs of both private and public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification services.

We are currently seeking a Commissionaire to join our growing team. This posting is for an existing vacancy.

Your commitment to serving the needs of our clients and employees will encourage client and employee loyalty and enhance our organization’s success.

Responsibilities

• Highly motivated individuals who can be flexible, diligent, adaptable and integral in conducting interviews.
• Must be able to work in a team-oriented and independent manner with strong sense of organization.
• Administrative and Investigative role that involves the recruitment and selection of Military Police and Close Protection Operatives.
• This role includes the need to perform reference checks via phone call and email and other background related duties to determine applicants’ suitability.
• Review electronic files for accuracy and completeness;
• Build online applicant file folders;
• Respond to general email and phone enquiries;
• Assist with clerical and other miscellaneous duties;
• Update online databases with up to date applicant information;
• Follow up with applicants if information is lacking;
• Ensure all CGL Policies and Procedures are maintained and followed
• Ensure all Health and Safety protocols are followed and maintained
• Other duties as assigned
• Hard Skills: MS Outlook, Excel and Teams; Transcribing; Conducting Interviews; File Management; Sensitive Information Handling
• Soft Skills: Effective Communication; Teamwork; Flexibility; Adaptability; Integrity; Critical Thinking; Problem Solving; Time Management; Building Rapport

Qualifications

• MUST Ontario Security Guard License
• MUST Valid WSIB approved First Aid and CPR certificate
• MUST Ability to speak/read/communicate in English and French (fluently)
• Excellent customer service and reception skills
• The ability to work alone while maintaining a high level of service to the client is essential
• MUST Have the ability to obtain Reliability (Level 1) Security clearance (resident in Canada 5 years or longer, clean criminal record, clean credit history)

Benefits

• Medical and Dental
• Employee assistance program
• Family Assistance program
• Coaching and counselling support

Job Details

Job Type: Full time

Hourly Rate of Pay: $28.48 per hour

Location: 538 Cambrai Rd, CFB Borden

Hours of work: Monday to Friday 0800 to 1600hrs

Expectations

As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask and be a professional who takes pride in your dress, deportment and performance at all times.

We would like to thank all those who apply, however only those selected for an interview will be contacted.

Commissionaires Great Lakes (CGL) is fully committed to abiding by all equal opportunity employment standards. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All our employment practices are solely based on individual merit and our organization's needs at the time.