Bilingual Elite Case Coordinator – Hybrid (Montreal)

Manulife; Montreal; Hybrid; CAD 51,000 - 86,000; Full time

Job summary

A leading financial services provider is seeking an Elite Case Coordinator in Montreal. This role requires proactive support for life insurance applications while maintaining effective communication with clients and internal departments. Bilingual proficiency in French and English is essential. The position offers a hybrid working arrangement with a salary range of CAD 51,375 to CAD 85,625, along with comprehensive benefits.

Benefits

Health and dental benefits

Mental health and wellness benefits

Retirement savings plans

Qualifications

• Bilingual in French and English is required for client communication.
• Strong communication and interpersonal skills are essential.
• Ability to adapt to ongoing change management.

Responsibilities

• Provide pro-active support to corporate and independent advisors.
• Follow up on pending cases to ensure timely service.
• Maintain ownership of assigned files and solve processing delays.

Skills

Bilingual (French & English)

Excellent communication skills

Organizational skills

Customer service experience

Job description

A leading financial services provider is seeking an Elite Case Coordinator in Montreal. This role requires proactive support for life insurance applications while maintaining effective communication with clients and internal departments. Bilingual proficiency in French and English is essential. The position offers a hybrid working arrangement with a salary range of CAD 51,375 to CAD 85,625, along with comprehensive benefits.