Bilingual Dental Lab CX – Anterior Crowns & Bridges

Dandy; Quebec; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A dental technology company is seeking experienced Customer Experience Lab Technicians in Canada. You will provide real-time technical support to clinicians, ensuring quality outcomes and excellent service. Candidates should have at least 5 years of experience, strong communication skills, and be bilingual in English and Canadian French. This full-time position offers competitive benefits, including healthcare, dental, and paid time off.

Benefits

Healthcare benefits

Dental support

Mental health support

Parental planning resources

Retirement savings options

Generous paid time off

Qualifications

• 5+ years in a Dental Technician role.
• 3+ years in dental CAD/CAM design, focusing on anterior cases.
• Technologically adept with dental design platforms.

Responsibilities

• Collaborate with doctors on treatment plans and case designs.
• Provide live clinical support via phone, chat, and video.
• Facilitate communication between doctors and Dandy lab teams.

Skills

Dental Design Experience

Bilingual in English and Canadian French

Deep understanding of digital dental workflows

Strong problem-solving skills

Excellent verbal and written communication

Job description

A dental technology company is seeking experienced Customer Experience Lab Technicians in Canada. You will provide real-time technical support to clinicians, ensuring quality outcomes and excellent service. Candidates should have at least 5 years of experience, strong communication skills, and be bilingual in English and Canadian French. This full-time position offers competitive benefits, including healthcare, dental, and paid time off.