Bilingual Customer Support Specialist (EN/FR) - Growth

Uline; Milton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading distributor of industrial materials is seeking a Bilingual Customer Support Specialist in Milton, ON. The successful candidate will provide excellent service through order processing and customer inquiries. A high school diploma is required, along with strong communication skills in both English and French. The position offers extensive training and substantial growth potential in a supportive environment with excellent benefits, including health coverage and paid time off.

Benefits

Company-paid extended health coverage

Multiple bonus programs

Paid holidays and generous time off

Tuition Assistance Program

Qualifications

• Prior customer service experience is a plus, but we will train eager learners.
• Fluent in both verbal and written forms of English and French.

Responsibilities

• Process customer orders and handle account inquiries using technology.
• Be a product expert to answer questions confidently.
• Build business relationships through phone, email, and chat.

Skills

Excellent problem-solving

Listening skills

Communication skills

Bilingual (English / French)

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

A leading distributor of industrial materials is seeking a Bilingual Customer Support Specialist in Milton, ON. The successful candidate will provide excellent service through order processing and customer inquiries. A high school diploma is required, along with strong communication skills in both English and French. The position offers extensive training and substantial growth potential in a supportive environment with excellent benefits, including health coverage and paid time off.