Bilingual Customer Service Rep (English/French) – ERP & Orders

Signode; Halton Hills; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading packaging solutions provider is hiring a Customer Service Representative in Halton Hills, Canada. The role involves managing customer experiences, processing data accurately, and maintaining relationships. Candidates should have a High School Diploma or GED, 3+ years in customer service, and be bilingual (English/French). The package includes competitive pay ($28.50 - $35.00), benefits starting after the hire date, and a commitment to equal opportunity employment.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Wellness perks

Qualifications

• 3+ years of previous customer service experience, preferably in manufacturing.
• Experience with ERP for quoting, order entry, and returns is a plus.

Responsibilities

• Manage the customer experience by processing and entering customer data.
• Maintain effective customer relationships and strive for satisfaction.
• Collaborate with departments to resolve customer issues.

Skills

Bilingual proficiency (English/French)

Customer Focus

Detail Orientated

Interpersonal Savvy

Energy

Communication

Education

High School Diploma or GED

Associates degree in Business or related field

Tools

Ticketing system

ERP system

Job description

A leading packaging solutions provider is hiring a Customer Service Representative in Halton Hills, Canada. The role involves managing customer experiences, processing data accurately, and maintaining relationships. Candidates should have a High School Diploma or GED, 3+ years in customer service, and be bilingual (English/French). The package includes competitive pay ($28.50 - $35.00), benefits starting after the hire date, and a commitment to equal opportunity employment.