Bilingual Customer Service Rep (English/French)

Ardene; Laval; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company in Laval is seeking a Customer Service Representative to provide exceptional service and support for inquiries across multiple channels. The ideal candidate will be bilingual in English and French, possess strong communication skills, and be comfortable in a fast-paced setting. This full-time role requires availability from Monday to Friday and may involve weekend work during peak periods.

Qualifications

• Must be perfectly bilingual (English and French), written and spoken.
• Experience in retail, sales, or call center environment.
• Exceptional verbal and written communication skills.

Responsibilities

• Provide flawless customer service to all inquiries.
• Respond to customer emails, calls and other platforms.
• Collaborate with internal departments to resolve issues.

Skills

Bilingual (English and French)

Communication skills

Customer focused approach

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A leading retail company in Laval is seeking a Customer Service Representative to provide exceptional service and support for inquiries across multiple channels. The ideal candidate will be bilingual in English and French, possess strong communication skills, and be comfortable in a fast-paced setting. This full-time role requires availability from Monday to Friday and may involve weekend work during peak periods.