Bilingual Customer Service and Key Account Manager

Beyond Bilingual Inc.; Canada; On-site; CAD 60,000 - 65,000; Full time

Job summary

A global medical device company located in Canada is seeking a Customer Service representative with a strong bilingual (French/English) background. Candidates should have 1-3 years of experience in customer service, be computer literate, and possess strong attention to detail. The role offers a base salary ranging from $60K to $65K along with a comprehensive benefit package.

Benefits

Comprehensive benefit package

Qualifications

• Minimum of 1 - 3 years customer service experience.
• Strong verbal and written communication skills in French and English.
• Ability to perform data entry accurately.

Skills

Customer service experience

Bilingual (French/English)

Computer literacy

Attention to detail

Tools

Microsoft Office

Job description

With over 5,000 dedicated employees worldwide, our client is present in more than 100 countries. A global medical device company offering a broad range of integrated solutions.

Key Information

• Base Salary: $60K-$65K
• Business to Business - Key Accounts
• Comprehensive benefit package

Qualifications

• Minimum of 1 - 3 years customer service experience
• Bilingual (French/English) - Strong verbal and written communication skills.
• Computer literacy; Microsoft Windows operating systems and Microsoft Office applications.
• Knowledge of customer service principles and practices.
• Ability to perform data entry and communicate electronically with a strong attention to detail and accuracy.
• Knowledge of administrative procedures.
• Demonstrated ability to work independently with minimal supervision as well as in a team environment.