Bilingual CSR (French) – Remote Dispatch & Client Care

4Refuel; Surrey; Remote; CAD 45,000 - 60,000; Full time

Job summary

A leading mobile refuelling company in Metro Vancouver is looking for a Bilingual Client Service Representative. This role requires strong communication skills in French, multitasking abilities, and attention to detail. Responsibilities include maintaining high service quality, coordinating deliveries, and communicating effectively with clients and operations teams. The position offers flexibility with remote work options. Competitive salary and benefits are available.

Benefits

Flexible working hours

Diversity and inclusion initiatives

Qualifications

• Experience in client service roles is preferred.
• Strong problem-solving abilities are required.
• Must be available to work on-call and handle emergencies.

Responsibilities

• Maintain service quality and timely delivery to clients.
• Coordinate with team on dispatching and client requirements.
• Communicate effectively with clients throughout the delivery process.

Skills

Bilingual in French (Written & Spoken)

Strong interpersonal skills

Ability to multi-task

Attention to detail

Self-motivated

Education

Minimum Grade 12 Diploma

Post-Secondary education in logistics

Tools

MS Word

Excel

Streets & Trips / Mappoint

Job description

A leading mobile refuelling company in Metro Vancouver is looking for a Bilingual Client Service Representative. This role requires strong communication skills in French, multitasking abilities, and attention to detail. Responsibilities include maintaining high service quality, coordinating deliveries, and communicating effectively with clients and operations teams. The position offers flexibility with remote work options. Competitive salary and benefits are available.