Bilingual Crisis Counsellor - Remote Single-Session Support

TELUS Health; City of Moncton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading health and well-being provider is seeking a Bilingual Single Session Counsellor. This fully remote role involves providing immediate telephonic and chat support to individuals in crisis across Canada. Candidates must hold a relevant Master’s degree and be fluent in both French and English, with the flexibility to work varied shifts, including evenings and weekends. Ideal candidates thrive in high-pressure environments and demonstrate strong crisis management skills.

Benefits

Flexible work schedule

Inclusive company culture

Professional development opportunities

Qualifications

• Must hold a Master’s degree in a relevant field.
• Must be professionally fluent in both French and English.
• Flexible availability for shifts including evenings and weekends.

Responsibilities

• Provide immediate support and guidance to individuals in crisis.
• Conduct thorough assessments to determine client risk.
• Manage high-risk situations, including suicide and substance use.

Skills

Crisis management

Risk assessment

Bilingual fluency (French/English)

Effective communication

Education

Master's degree in Social Work, Counselling Psychology, or Psychotherapy

Job description

A leading health and well-being provider is seeking a Bilingual Single Session Counsellor. This fully remote role involves providing immediate telephonic and chat support to individuals in crisis across Canada. Candidates must hold a relevant Master’s degree and be fluent in both French and English, with the flexibility to work varied shifts, including evenings and weekends. Ideal candidates thrive in high-pressure environments and demonstrate strong crisis management skills.