Bilingual Concierge Advisor (French/English) - Styling

Aritzia; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fashion retailer in Vancouver is seeking a Bilingual Concierge - Advisor to enhance the client experience in French and English. Responsibilities include delivering exceptional service via multiple channels and resolving inquiries. The ideal candidate has strong communication skills and a passion for fashion. This part-time role offers competitive pay starting at $21/hr and includes comprehensive training.

Benefits

Product Discount

Private dining options

In-office fitness studio

24/7 wellness resources

Dog-friendly office

Self-care promos

Qualifications

• Ability to communicate effectively in English and French (written and verbal).
• Passion for providing world-class client service.
• Aspiration for individual style.

Responsibilities

• Deliver client service across channels including Live Chat, Phone, and Email in French and English.
• Resolve client inquiries efficiently.
• Meet and exceed performance targets.

Skills

Bilingual communication (French/English)

Customer service expertise

Styling expertise

Education

Certifications in French language proficiency (DALF C1/C2 or CEFRL C1/C2)

Job description

A leading fashion retailer in Vancouver is seeking a Bilingual Concierge - Advisor to enhance the client experience in French and English. Responsibilities include delivering exceptional service via multiple channels and resolving inquiries. The ideal candidate has strong communication skills and a passion for fashion. This part-time role offers competitive pay starting at $21/hr and includes comprehensive training.