Bilingual Concierge Advisor (French/English) — Everyday Luxury

Aritzia; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading fashion retail brand is seeking Bilingual Concierge Advisors in Toronto. Your role will involve delivering exceptional client service in both English and French, selling clothing, and providing styling expertise. The ideal candidate will have strong communication skills and a passion for fashion. Starting wage is $23/hr, with potential for growth and a range of employee benefits including product discounts and wellness resources.

Benefits

Product Discount

Virtual Wellness Resources

Aspirational Workplace

Dry-cleaning and restaurant discounts

Qualifications

• Ability to communicate in English and French (written and verbal).
• Passion for providing world-class client service.
• Aspirational sense of individual style.
• Desire to work in a high-performance team.
• Comfortable with diverse technology systems.

Responsibilities

• Deliver world-class client service across channels like Live Chat, Phone, and Email in both languages.
• Sell clothing and provide styling expertise.
• Resolve client inquiries efficiently and maintain high satisfaction levels.
• Meet performance targets consistently.

Skills

Effective communication in English

Effective communication in French

Client service orientation

Ability to build client relationships

Education

Certifications in French language proficiency (DALF C1/C2 or CEFRL C1/C2)

Job description

A leading fashion retail brand is seeking Bilingual Concierge Advisors in Toronto. Your role will involve delivering exceptional client service in both English and French, selling clothing, and providing styling expertise. The ideal candidate will have strong communication skills and a passion for fashion. Starting wage is $23/hr, with potential for growth and a range of employee benefits including product discounts and wellness resources.