Bilingual Communication Specialist

Fujitsu; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Ottawa seeks a skilled communications professional to develop strategies aligned with knowledge management and change initiatives. The ideal candidate will possess professional proficiency in English and French, with a strong background in crisis communication and experience working with diverse teams. This role supports training, engages stakeholders, and ensures compliance with accessibility standards in a hybrid work environment.

Qualifications

• Proficiency in both English and French is mandatory.
• Experience developing and executing communication plans is required.
• Must be skilled in crisis communication and inclusive messaging.

Responsibilities

• Develop comprehensive communication strategies aligned with management goals.
• Translate complex changes into engaging messages.
• Collaborate with team leads and project managers for consistent messaging.
• Create newsletters and presentations for stakeholder engagement.

Skills

Professional proficiency in English and French

Experience developing communication plans

Skilled in translating complex changes

Experience working with executives and teams

Skilled in crisis communication

Experience in mobilizing coalitions

Skilled in audience segmentation and message alignment

Proficiency in Teams, SharePoint, Azure DevOps

Education

Bachelor’s degree in Communications, Public Relations, or related field

Job description

Top Skills

• Professional proficiency in both English and French (spoken and written).
• Experience developing and executing communication plans tailored to change initiatives.
• Skilled in translating complex technical or organizational changes into clear, engaging messages.
• Experience working with executives, SMEs, and geographically dispersed teams.
• Skilled in crisis communication and inclusive messaging to support diverse teams.
• Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.
• Skilled in audience segmentation, channel strategy, and message alignment.
• Bachelor’s degree in Communications, Public Relations, Journalism, Organizational Development, or related field.
• Direct involvement in KM system transitions, including document migration and stakeholder engagement.
• Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications.
• Familiarity with federal organizational structures and accessibility standards

Responsibilities

• Develop and execute comprehensive communication strategies aligned with KM and change management goals.
• Translate complex technical and organizational changes into clear, engaging messages for diverse audiences.
• Collaborate with change leads, project managers, and executive sponsors to ensure consistent messaging.
• Create and manage communication materials including newsletters, FAQs, presentations, and intranet content.
• Facilitate stakeholder engagement through targeted campaigns, workshops, and feedback loops.
• Ensure all communications meet Government of Canada accessibility and bilingual standards.
• Support training and onboarding efforts with tailored communication plans.
• Monitor communication effectiveness and adjust strategies based on feedback and analytics.

Mandatory Skills

• Professional proficiency in both English and French (spoken and written).
• Experience developing and executing communication plans tailored to change initiatives.
• Skilled in translating complex technical or organizational changes into clear, engaging messages.
• Experience working with executives, SMEs, and geographically dispersed teams.
• Skilled in crisis communication and inclusive messaging to support diverse teams.
• Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.
• Skilled in audience segmentation, channel strategy, and message alignment.
• Bachelor’s degree in Communications, Public Relations, Journalism, Organizational Development, or related field.
• Direct involvement in KM system transitions, including document migration and stakeholder engagement.
• Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications.
• Familiarity with federal organizational structures and accessibility standards.

Nice to Have Skills

• Exposure to AI tools for content management or communication automation (e.g., Microsoft Copilot Studio, Azure AI agents).
• Master’s degree or graduate certificate in Public Administration, Communication, or Project Management.
• Prosci Change Management Certification or equivalent.
• Experience with knowledge management systems, taxonomy development, and document migration.
• Familiarity with hybrid Agile approaches and managing bilingual teams.
• Knowledge of regulatory, compliance, or security requirements in government projects.

General Requirements

• Must reside in the Gatineau area in Quebec.
• Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
• Strong organizational and time management skills.
• Commitment to quality and attention to detail.
• Ability to work independently and collaboratively.
• Willingness to learn new tools and technologies.
• Eligibility for Reliability Security status; minimum five years’ residency in Canada.