Bilingual Centre Admin & Front Desk Assistant - Part Time

Chinese Development Assistance Council; Alberta; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community assistance organization in Alberta is seeking a client support officer for a part-time role (28 hours/week). The responsibilities include managing centre operations, assisting clients with program registrations, and performing administrative duties. Ideal candidates will be proficient in English and Mandarin and have a background in customer service. A pleasant personality and ability to multi-task are preferred.

Qualifications

• Must be able to communicate effectively with English and Mandarin-speaking clients.
• Experience in customer service is preferred.
• Strong team player with a service-oriented mindset.

Responsibilities

• Open and close the centre.
• Perform counter duties and answer enquiries.
• Assist clients with program registration and application for assistance schemes.
• Handle administrative tasks, including data entry and housekeeping.
• Promote CDAC programmes and recruit participants.
• Prepare rooms for centre activities.
• Follow up on attendance for centre activities.
• Prepare incident reports.
• Handle walk-in donations.
• Cover duties and perform other ad hoc tasks.

Skills

Proficient in English

Proficient in Mandarin

Competent in Microsoft Office

Customer service experience

Multi-tasking

Job description

A community assistance organization in Alberta is seeking a client support officer for a part-time role (28 hours/week). The responsibilities include managing centre operations, assisting clients with program registrations, and performing administrative duties. Ideal candidates will be proficient in English and Mandarin and have a background in customer service. A pleasant personality and ability to multi-task are preferred.