Bilingual Care Coach — Remote Mental Health Support

None; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading assistance services provider is seeking a Bilingual Care Coach to support clients' mental health through effective communication and evidence-based methodologies. The role offers remote work and a comprehensive benefits package, including insurance, paid time off, and training. Candidates must reside in Canada and possess a Bachelor's degree in Social Services along with counseling experience. Bilingual proficiency in French and English is required.

Benefits

Comprehensive benefits including medical and dental insurance

Paid training and job-specific education

Equipment provided, including phone and computer

Qualifications

• Minimum of 1 year of recent experience in counseling or coaching in a mental health or addiction setting.
• Practical experience with Motivational Interviewing techniques or equivalent.

Responsibilities

• Assist English and French speaking clients, tailoring interactions to their unique needs.
• Effectively de‑escalate crisis situations while managing multiple tasks.

Skills

Motivational Interviewing techniques

Cognitive Behavioral Therapy (CBT)

Grounding techniques

Mindfulness practices

Proficiency in risk assessment

Education

Bachelor’s degree in Social Services

Job description

A leading assistance services provider is seeking a Bilingual Care Coach to support clients' mental health through effective communication and evidence-based methodologies. The role offers remote work and a comprehensive benefits package, including insurance, paid time off, and training. Candidates must reside in Canada and possess a Bachelor's degree in Social Services along with counseling experience. Bilingual proficiency in French and English is required.