Bilingual Business Systems Analyst - D365

Telecon; Vaughan; Hybrid; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Health insurance

RRSP matching

Employee assistance program

Employee discounts

Job summary

Telecon is seeking a D365 Business Systems Analyst to join our growing team in a hybrid work environment in Vaughan, Canada. This full-time role focuses on translating business needs into scalable Dynamics 365 Finance & Operations solutions across Finance, Procurement, Operations, and more.

You will collaborate with business leaders, lead workshops, document requirements, and ensure alignment with enterprise architecture, delivering improvements in efficiency, visibility, and user experience.

Qualifications

• Minimum 5 years of experience as a Business Analyst or equivalent.
• Fully bilingual (French/English) required.
• Minimum 3 years with Microsoft Dynamics 365 Finance & Operations.
• Experience in Supply Chain, Procurement, Warehouse, Inventory, Fleet, or Operations.

Responsibilities

• Translate business needs into functional designs and requirements.
• Lead workshops, interviews, and discovery sessions with stakeholders.
• Document, validate, and prioritize business and functional requirements.
• Collaborate with developers to deliver scalable Dynamics 365 solutions.
• Ensure alignment with enterprise architecture standards.

Skills

Business Analysis

Bilingual (French/English)

Dynamics 365 F&O

Requirements management

Analytical thinking

Communication skills

Problem solving

Multitasking

Job description

Telecon is looking for an energetic and career oriented individual to join our growing team as a D365 Business Systems Analyst.

This is a full-time, permanent position with a hybrid work arrangement, offering health insurance benefits and a company-matched RRSP from day one of employment!

The expected annual salary for this position is in the range of $90,000 - $105,000 based on the richness and diversity of the candidate's experience, training, skills, and internal equity. The final annual salary may vary depending on the successful candidate's profile.

This role is ideal for someone who combines business acumen, systems thinking, and ERP experience. You will act as a strategic bridge between business stakeholders and technology teams, ensuring business challenges are translated into scalable solutions that improve efficiency, visibility, and user experience.

YOU WILL HAVE THE OPPORTUNITY TO:

• Partner with business leaders to understand operational challenges and identify opportunities for improvement.
• Analyze current-state processes and design future-state solutions that improve efficiency, control, user experience, and business performance.
• Lead process mapping, workflow analysis, gap assessments, and business process re-engineering activities.
• Facilitate workshops, interviews, and discovery sessions with business stakeholders.
• Elicit, document, validate, and prioritize business, functional, and non-functional requirements.
• Translate business needs into functional designs, user stories, process flows, and acceptance criteria.
• Evaluate solution options and provide recommendations supported by cost, benefit, risk, and implementation considerations.
• Ensure alignment between business requirements and enterprise architecture standards.
• Support and optimize Dynamics 365 Finance & Operations across multiple business domains.
• Collaborate with business stakeholders to identify opportunities for process improvement and automation.
• Configure and maintain business application functionality where appropriate.
• Partner with developers and technical teams to deliver scalable solutions.
• Evaluate standard system capabilities before recommending customization.
• Support solution design across Finance, Procurement, Operations, Fleet, Inventory, Asset Management, Warehousing, and other enterprise functions.

THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS:

• Minimum 5 years of experience as a Business Analyst, Business Systems Analyst, Functional Consultant, or equivalent role.
• Fully Bilingualism (French/English) is required.
• Minimum 3 years of experience working with Microsoft Dynamics 365 Finance & Operations.
• Experience supporting Supply Chain, Procurement, Warehouse, Inventory, Fleet, or Operations business functions.
• Business process analysis and requirements management skills.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal, written, and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.

AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.

What we have to offer:

• Industry-leading healthcare – possibility of Dental plan with employee participation
• RRSP program with matching company contribution
• Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
• Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

Here are the extras that make the difference:

• A dynamic work environment where you can develop your potential – Training provided for technical positions
• Health & Safety first: this is our number one priority
• Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

WELCOME TO TELECON

We Connect People. We Connect the World.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure.

From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.

For more information on Telecon, visit http://www.telecon.com/ or follow us: