Bilingual Billing Analyst (6-month contract)

McCarthy Tétrault LLP; Montreal; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Bilingual Billing Specialist for a 6-month contract. This role is crucial for managing billing processes and ensuring effective communication between lawyers and clients in both French and English. You'll be responsible for preparing invoices, monitoring work in progress, and liaising with various teams to ensure compliance with billing guidelines. Join a collaborative and inclusive environment that values professional growth and offers competitive compensation. If you thrive in a dynamic setting and enjoy working with diverse teams, this opportunity is perfect for you!

Benefits

Competitive Compensation

Paid Overtime

Professional Development Opportunities

Strong Community Involvement

Equity, Diversity, and Inclusion Commitment

Qualifications

• 3+ years of experience in billing, collections, or accounts receivable.
• Strong bilingual communication skills in French and English are essential.

Responsibilities

• Manage billing processes, ensuring timely invoicing and follow-up.
• Collaborate with lawyers and clients, maintaining effective relationships.

Skills

Bilingual Communication (French and English)

Time Management

Analytical Skills

Problem-Solving

Attention to Detail

Education

Post-Secondary Education in Accounting

Tools

Aderant Expert

Job description

Join to apply for the Bilingual Billing Specialist (6-month contract) role at McCarthy Tétrault.

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership, and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

Bilingualism is required as this is a collaborative role at the national level and the candidate will be handling and following up on various requests from the firm lawyers who have both French and English speaking clients. This position also requires the candidate to interact seamlessly with Financial Analysts – BI (Rates) and the E-billing team in our offices across Canada on a daily basis, where English is the predominant language. This position must be performed in English and French, and in order to ensure that the employee in this position can perform their duties autonomously and effectively, candidates for this position must be able to communicate appropriately in French and English both orally and in writing.

This position is based out of Montreal. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Bilingual Billing Analyst, you will be:

• Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients, and management.
• Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary. Preparing, printing, and reviewing prebills (electronically or physically) in a timely manner, monthly, quarterly, or on request, including any necessary follow-up with others in the Firm and revising according to client billing guidelines and Firm standards and policies.
• Monitoring and reviewing outstanding WIP (Work In Progress) and following up with lawyers and paralegals to ensure timely billing. Tracking contingency files, closings, and other milestone billing arrangements and reporting on the status of such files to the direct supervisor, including the requirement for WIP provisions.
• Preparing various reports and spreadsheets related to time, billing, receivables, etc. for lawyers/paralegals and/or external clients where applicable.
• Issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies -including, but not limited to: narrative edits, transfers, splits, obtaining approval for and applying fee adjustments, creating PDF, delimited or XML file invoices for e-billing clients, based on such client’s requirements.
• Ensuring invoices and supporting documents are forwarded to clients in a timely manner, by mail, email or uploading through or into various e-billing sites/e-billing platforms as per the Firm's standards and policies.
• Liaising with the Finance Department to ensure client codes and contract specifications are up-to-date and procedures are followed.
• Liaising with the E-billing Team with respect to any rejected invoices during e-billing submissions.
• Completing online status reports and budgets in e-billing systems for various clients in coordination with lawyers and legal assistants.
• Acting as a monitor for specific clients and/or matters when Alternate Fee Arrangements are in place. Ensuring that special rates and discounts are applied to each invoice. Monitoring thresholds and other milestones and updating billing lawyer on status. Providing reports and ensuring compliance with all special arrangements.
• Acting as a liaison between lawyers/LA’s and Finance, providing assistance regarding accounting or financial queries to ensure client needs are met.
• Responsible for initial collection inquiries with external clients. Escalating billing concerns/issues to billing lawyer for direction on next steps. When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies. If applicable, forwarding problematic client collections to the Collection Department for follow-up.
• Obtaining additional information relating to special arrangements and/or information required for setup for e-billing matters, and assisting the E-billing team to ensure matters are set up promptly.
• Liaising with the Billings Team to manage requests sent to the team inbox and support the team with workload during high production times and absences on the team.
• Maintaining accurate and up-to-date records of all approvals and directions as per the Firm's standards and policies via uploading necessary documentation into appropriate databases.

As our ideal candidate, you will distinguish yourself by the following profile:

• Post-Secondary education in Accounting is required, or equivalent work experience.
• Minimum of 3 years of related experience, including client service, billing, collections, and/or accounts receivable, preferably in a professional services firm.
• Familiarity/Experience with Aderant Expert or a similar accounting system would be an asset.
• Strong time management skills, ability to handle multiple tasks, set schedules and work under pressure to meet deadlines.
• Analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Knowledge of business and legal terminology.
• Capacity to demonstrate tact and diplomacy when dealing with internal and external clients.
• Flexibility to work overtime during peak billing periods (including but not limited to month-end, quarter-end, year-end, etc.).
• Strong written and oral communication skills (French and English in Québec).
• High level of discretion and confidentiality.

As a member of the McCarthy team, you will have access to:

• Competitive compensation including paid overtime.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity, and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply:

External candidates are encouraged to apply online. All internal applicants must apply directly through our internal careers portal on Espresso.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Accounting/Auditing and Finance
• Industries: Law Practice