Bilingual Banking Support Specialist - French & English

TD; Remote; CAD 45,000 - 61,000; Full time

Job summary

A leading financial institution in Canada is looking for passionate individuals for a customer service role. You'll assist clients with inquiries while providing top-notch service. Ideal candidates will be bilingual in French and English and possess strong communication skills. Your work environment will be primarily remote, allowing for substantial independence. As part of our commitment to employee development, we offer ample opportunities for training and growth. Join us in enriching the lives of our customers and communities.

Benefits

Competitive benefits plan

Career development opportunities

Flexible work arrangements

Qualifications

• Must have a High School Diploma or equivalent.
• Bilingual in French and English is necessary.
• Experience in financial or service industries preferred.

Responsibilities

• Provide friendly support by answering customer inquiries.
• Resolve customer issues efficiently at first point of contact.
• Reach performance objectives including customer satisfaction and productivity targets.

Skills

Bilingual (French & English)

Exceptional communication and listening skills

Digital literacy across a broad range of devices

Ability to multitask

Flexibility and positive attitude

Education

High School Diploma or equivalent

Job description

A leading financial institution in Canada is looking for passionate individuals for a customer service role. You'll assist clients with inquiries while providing top-notch service. Ideal candidates will be bilingual in French and English and possess strong communication skills. Your work environment will be primarily remote, allowing for substantial independence. As part of our commitment to employee development, we offer ample opportunities for training and growth. Join us in enriching the lives of our customers and communities.