Bilingual Banking Service Associate

BMO Financial Group; Dieppe; On-site; CAD 34,000 - 45,000; Full time

Job summary

A leading financial institution in Westmorland County is seeking candidates for Retail Banking Sales & Service roles. Candidates must be available at least 4 days a week and may find bilingualism (French/English) an asset. Responsibilities include providing exceptional service, supporting customer banking needs, and collaborating within the branch team to enhance customer experiences. This role requires a professional presence and a readiness to learn about personal banking products. A post-secondary degree is preferred.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Performance-based incentives

Discretionary bonuses

Qualifications

• No prior experience necessary; a post-secondary degree or certification in a related field is desirable.
• Confident in the use of social media, tablets, smartphones, online tools, and applications.
• Professional presence and resourceful self-starter with the ability to collaborate.

Responsibilities

• Identify customer needs and initiate referrals to BMO colleagues.
• Support customer requests for banking services and handle transactions.
• Welcome customers warmly and meet their banking service needs.

Skills

Bilingualism (French/English)

Strong interpersonal skills

Digital aptitude

Problem-solving skills

Education

Post-secondary degree or certification

Job description

A leading financial institution in Westmorland County is seeking candidates for Retail Banking Sales & Service roles. Candidates must be available at least 4 days a week and may find bilingualism (French/English) an asset. Responsibilities include providing exceptional service, supporting customer banking needs, and collaborating within the branch team to enhance customer experiences. This role requires a professional presence and a readiness to learn about personal banking products. A post-secondary degree is preferred.