Bilingual Banking Experience Specialist (PT)

Scotiabank; New Richmond; On-site; CAD 40,000 - 55,000; Part time

Job summary

A leading financial institution in New Richmond, QC, is looking for a Bilingual Customer Experience Associate. In this role, you will focus on building strong relationships with customers, delivering exceptional service, and promoting digital banking solutions. The ideal candidate will have proven customer service experience and be comfortable working in sales situations. A competitive compensation and benefits package is offered.

Benefits

Competitive compensation and benefits package

Opportunities for professional development

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Comfortable in simple sales situations.
• Strong technical skills promoting digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment.

Skills

Proven customer service skills

Flexible availability

Strong technical skills

Comfortable in sales situations

Job description

A leading financial institution in New Richmond, QC, is looking for a Bilingual Customer Experience Associate. In this role, you will focus on building strong relationships with customers, delivering exceptional service, and promoting digital banking solutions. The ideal candidate will have proven customer service experience and be comfortable working in sales situations. A competitive compensation and benefits package is offered.