Bilingual Bank Customer Care Specialist – Ontario

Canadian Tire; Eastern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian retail company is seeking a Customer Relationship Contact Centre Representative to handle a variety of customer inquiries. Candidates must be bilingual in French and English with strong communication and problem-solving skills. Prior customer service experience is required. This role involves maintaining customer information and providing relevant services. Join a company committed to diversity and exceptional customer experience.

Qualifications

• Minimum one year of customer service experience in retail, fast food, hotel & hospitality industry.
• Fluency in both French and English is mandatory.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer inquiries effectively and courteously.
• Maintain accurate customer information.
• Provide relevant products and services to customers.

Skills

Bilingual (French and English)

Excellent communication skills

Problem solving skills

Active listening

Computer knowledge

Customer service experience

Job description

A leading Canadian retail company is seeking a Customer Relationship Contact Centre Representative to handle a variety of customer inquiries. Candidates must be bilingual in French and English with strong communication and problem-solving skills. Prior customer service experience is required. This role involves maintaining customer information and providing relevant services. Join a company committed to diversity and exceptional customer experience.