Bilingual Bank Customer Care Specialist – Ontario

Canadian Tire; Barrie; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian retailer in Ontario is seeking a bilingual Customer Relationship Contact Centre Representative. This role involves responding to inquiries from customers, protecting account information, and building strong customer relationships. Applicants should have a passion for customer service, effective communication skills, and at least one year of experience in a related field. Flexible scheduling primarily during evenings and weekends is required. Join us and help make life in Canada better!

Qualifications

• Minimum one year of customer service experience in retail, fast food, hotel & hospitality industry.
• Demonstrated professional verbal communication skills.
• Ability to support basic browser-based functions.

Responsibilities

• Protect the integrity and security of customer account information.
• Build customer confidence in our ability to provide service.
• Shape a positive customer perception.

Skills

Bilingual (French and English)

Excellent verbal and written communication skills

Superior problem solving abilities

Active listening skills

Computer knowledge

Job description

A leading Canadian retailer in Ontario is seeking a bilingual Customer Relationship Contact Centre Representative. This role involves responding to inquiries from customers, protecting account information, and building strong customer relationships. Applicants should have a passion for customer service, effective communication skills, and at least one year of experience in a related field. Flexible scheduling primarily during evenings and weekends is required. Join us and help make life in Canada better!