Bilingual Background Screening Analyst (12 month contract)

CIBC; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

CIBC is seeking a Background Screening Analyst to verify and document background checks for employees and contingent workers. You will coordinate with HR, Talent Acquisition, and external vendors to ensure timely verifications while maintaining data integrity and compliance with policy. The hybrid work arrangement includes on-site and remote days.

Fluency in French and English is required. Ideal candidates bring strong customer service experience, investigative mindset, and ability to manage

Qualifications

• Experience delivering high quality customer service under tight timelines.
• Experience with fraud investigations is a plus.
• Ability to assess information objectively and advise risk-based conclusions.

Responsibilities

• Perform background screening verifications for employees and contingent workers.
• Document findings and provide recommendations and reports to business lines.
• Collaborate with HR, Talent Acquisition, and vendors to meet SLAs and maintain data integrity.

Skills

Background Screening

Data Integrity

Analytical Thinking

Problem Solving

Decision Making

Risk Management

Collaboration

Teamwork

Employment Screening

French Language

Accountability

Ensure Compliance

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Background Screening Analyst, you will join People, Culture and Talent Background Screening team. You will provides background screening verification for employees and contingent workers that involves researching, analyzing, documenting and advising the results to various lines of business through recommendations and reports. You will collaborate with internal and external partners to coordinate work efforts and ensure background verifications for candidates are completed within the required time frames achieving high levels of client satisfaction. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Relationship management - Build and maintain relationships with diverse groups (HR, Talent Acquisition, and third-party vendors) to ensure a smooth and efficient background screening process while also meeting pre-determined SLAs.

Problem-solving - Measure and monitor risk by identifying potential issues before they occur. Act with due diligence; ensure data integrity and recommend solutions to enhance current pre-employment screening processes. Exercise judgement when dealing with issues in a client-focused manner.

Analysis - Apply an investigative mindset and decision making skills while reviewing background screening files. Analyze the quality, relevance and validity of information gathered to formulate conclusions and assess risk to the Bank. Identify potential issues that may impact the hiring of potential employees and contingent workers to ensure compliance with CIBC’s Global Hiring Policy.

Communication - This role requires written and verbal French Speaking individuals.

You’re fluent in French and English to serve our clients in the community #LI-TA

Who you are

You can demonstrate experience in providing high levels of customer service while adhering to tight timelines. You are able to investigate situations in a subjective manner and make accurate recommendations understanding the impact. It’s an asset if you have experience with fraud investigations. You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve. You listen and learn from the experiences of others. You build trust through respect and authenticity. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible. You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Employment Details

Expected End Date 2027-06-30

Job Location Toronto-81 Bay, 34th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Accountability, Analytical Thinking, Background Screening, Collaboration, Critical Thinking, Data Integrity, Decision Making, Employment Screening, Ensure Compliance, French Language, Problem Solving, Risk Management and Mitigation, Teamwork

About CIBC

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.