Bilingual Administrative Assistant (FR/EN) - Payroll & Support

Victoriaville & Co.; Saint-Ferréol-les-Neiges; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local service company in Quebec is seeking a Bilingual Administrative Assistant to support management with administrative tasks and serve as the first point of contact for customer service. Responsibilities include answering communications in both French and English, coordinating with team members, and handling transactions. Ideal candidates are bilingual, with strong communication skills and experience in customer service. Benefits include group insurance and 3 weeks of vacation upon hiring.

Benefits

Group insurance

Wellness program

RRSP

3 weeks of vacation upon hiring

EAP (Employee Assistance Program)

Qualifications

• 2 to 3 years of experience in customer service.
• Experience in the funeral industry (an asset).

Responsibilities

• Answer phone calls and emails received at reception, in French or English.
• Respond to inquiries or direct them to the appropriate person.
• Work in collaboration with the Customer Experience Specialist.
• Complete orders on the transactional website.
• Monitor and follow up on assigned email inboxes.
• Submit the payroll report after approval.
• Send out documents.
• Process received payments.

Skills

Bilingual in French and English

Strong oral and written communication skills

Proficient in Microsoft Office 365

Education

DEP in Administration

Job description

A local service company in Quebec is seeking a Bilingual Administrative Assistant to support management with administrative tasks and serve as the first point of contact for customer service. Responsibilities include answering communications in both French and English, coordinating with team members, and handling transactions. Ideal candidates are bilingual, with strong communication skills and experience in customer service. Benefits include group insurance and 3 weeks of vacation upon hiring.