Bilingual Administrative Agent - French/english

Randstad Canada; Calgary; Hybrid; CAD 38,000 - 47,000; Full time

Benefits offered by this job

Hybrid work model

Great working environment

Growth & advancement opportunities

Well known and reputable organization

Job summary

Randstad Canada is hiring a bilingual Transfer Agent Processing contact for a full-time contract. Located in Calgary, the role requires English and French fluency, strong administrative skills, and the ability to work in a hybrid environment. Hours are Monday to Friday, 8am-8pm, with start ASAP and end date in April 2027.

The position offers growth opportunities within a well-known investment services firm, with a focus on client service, processing, and documentation across the TAP/TAPS teams.

Qualifications

• Excellent English and French communication skills.
• Previous Customer Service or administrative experience is required.
• Strong computer/keyboard skills.

Responsibilities

• Support service distribution queues and transaction processing activities such as Account set up, non-financial requests and account features.
• Partner with the Client Services Project Analyst or departmental SME to implement key initiatives affecting the TAP or TAPS department.
• Identify opportunities to provide value added service to our clients.
• Assist with the documentation of current end to end process flows for the departments.

Skills

Bilingual English/French

Customer Service

Administrative experience

Computer skills

Job description

This is an opportunity to work with one of the biggest investment firms in the world. If you are looking for an opportunity to work within the field of finance and are highly motivated to work in the investment and wealth management space, then look no further as this is the right opportunity for you.

We are looking for a fluently bilingual (English and French), motivated and goal oriented candidate for our client in Toronto, Montreal and Alberta.

Position: Bilingual Transfer Agent Processing - full time contract.

Location: Must be local to Calgary or surrounding area.

Hours of Operation:

Monday - Friday
8:00AM - 8:00PM

Start date - ASAP

End date - April 2027

Salary - $27.40/hr - $33.80/hr

Advantages

Don't miss out ! These would be your advantages:

• Hybrid work model
• Great working environment
• Growth & advancement opportunities
• Well known and reputable organization

Responsibilities

• Support service distribution queues and transaction processing activities such as Account set up, non-financial requests and account features.
• Partner with the Client Services Project Analyst or departmental SME to implement key initiatives affecting the TAP or TAPS department
• Identify opportunities to provide value added service to our clients
• Assist with the documentation of current end to end process flows for the departments.

Qualifications

• Excellent English and French communication skills
• Strong computer/keyboarding skills
• Previous Customer Service or administrative experience is required
• Ability to work under pressure and be adaptable
• Asset if you have experience in the financial industry

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Our Client operates across Canada, and globally/internationally in the United States and other countries. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.

Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (oral and written). In particular, this position will require the employee to:

The incumbent of this role is required to review and process documents in both official languages (French and English) to meet the industry regulatory obligations for this client. It is required that they demonstrate advanced communication skills in both languages.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.