BI & Reporting Manager - Enterprise Data & Dashboards

Contact Centre Growth Corp Inc; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading contact center solutions provider in Toronto is seeking a Manager of BI & Reporting to architect and implement data solutions. The ideal candidate will have extensive experience with Tableau and Pentaho, coupled with strong SQL skills and excellent communication abilities. This full-time position involves leading technical projects, collaborating with various stakeholders, and ensuring optimal performance of data solutions.

Benefits

Benefits available after 60 Days

Qualifications

• Five+ years of related experience.
• Call Center experience considered beneficial.
• High energy and positive attitude.

Responsibilities

• Lead technical architecture and implementation of enterprise data solutions.
• Architect and design complex BI solutions and data warehouses.
• Develop sophisticated SQL solutions and data structures.
• Oversee implementation of high-performing data solutions.
• Collaborate with stakeholders to understand needs and create a reporting roadmap.

Skills

Attention to detail

Excellent communication skills

Strong analytical skills

Self-motivated

Proficiency in SQL

Knowledge of Tableau

Knowledge of Pentaho

Ability to multitask

Problem-solving skills

Education

Specialized training in database management

Tools

Tableau

Pentaho

SQL Server

Job description

A leading contact center solutions provider in Toronto is seeking a Manager of BI & Reporting to architect and implement data solutions. The ideal candidate will have extensive experience with Tableau and Pentaho, coupled with strong SQL skills and excellent communication abilities. This full-time position involves leading technical projects, collaborating with various stakeholders, and ensuring optimal performance of data solutions.