BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Tech Talent International; Toronto; Hybrid; CAD 305.263.000 - 313.090.000; Vollzeit

Zusammenfassung

Tech Talent International (TTI) is seeking a SBI Platform Operations Engineer to manage Tableau Server and Amazon QuickSight across a global client base. The role is hybrid with 2–3 days in the Toronto office, focusing on enterprise BI operations and automation.

The candidate will optimize QuickSight workloads, SPICE ingestion, and data governance using AWS services, IAM, Lambda, and API Gateway, ensuring reliable BI platform performance.

Qualifikationen

• 10+ years of experience supporting enterprise BI and analytics platforms.
• Strong hands‑on experience with Tableau Server Administration and operational support.
• Extensive experience administering and supporting Amazon QuickSight in production environments.
• Experience supporting: QuickSight Dashboards, Analyses, Datasets, Data Sources, Themes, Templates, Permissions & Access Controls.
• Experience troubleshooting: SPICE Ingestion, Dataset Refreshes, Direct Queries, Dashboard Publishing, Sharing & Access Issues, Data Connectivity Issues.
• Experience with Amazon QuickSight APIs and AWS SDKs.
• Strong knowledge of: Amazon Athena, AWS Glue Data Catalog, AWS Lake Formation, AWS IAM.
• Experience with: AWS Lambda, API Gateway, REST APIs, Serverless Architectures.
• Strong experience using Amazon CloudWatch for monitoring and observability.
• Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.
• Experience with production support, incident management, problem management, and root‑cause analysis.
• Experience with scripting and automation using Python, PowerShell, Bash, AWS CLI.
• Excellent analytical, troubleshooting, documentation, and communication skills.

Aufgaben

• Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.
• Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.
• Support SPICE ingestion, dataset refreshes, direct queries, data‑source connectivity, dashboard publishing, sharing, and access management.
• Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.
• Troubleshoot Athena‑based BI workloads and data access issues.
• Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.
• Manage and troubleshoot Lake Formation permissions and data access controls.
• Support serverless applications utilizing AWS Lambda and API Gateway integrations.
• Troubleshoot API integrations and REST‑based services supporting BI applications.
• Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.
• Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.
• Perform incident management, problem management, root‑cause analysis, and production support activities.
• Develop automation scripts and operational tooling to improve platform reliability and efficiency.
• Maintain technical documentation, operational procedures, and support runbooks.

Kenntnisse

Tableau Server Administration

Amazon QuickSight

AWS

Athena

Lake Formation

IAM

Lambda

API Gateway

REST APIs

CloudWatch

SPICE

BI Platform Administration

Data Analytics

Dashboard Management

Root Cause Analysis

Incident Management

Problem Management

Python

PowerShell

Bash

AWS CLI

Serverless Architecture

CI/CD

Infrastructure as Code (IaC)

Amazon Q

JavaScript

Tools

Tableau Server

Amazon QuickSight

AWS

Jobbeschreibung

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid‑sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) for our global consulting client.

Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Rate Range: $75 -77/hr C2C (40 hrs /week)

Duration: 6-12 months

Location: Hybrid, 2-3 days in office, Toronto, ON, Canada

Key Responsibilities

• Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.
• Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.
• Support SPICE ingestion, dataset refreshes, direct queries, data‑source connectivity, dashboard publishing, sharing, and access management.
• Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.
• Troubleshoot Athena‑based BI workloads and data access issues.
• Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.
• Manage and troubleshoot Lake Formation permissions and data access controls.
• Support serverless applications utilizing AWS Lambda and API Gateway integrations.
• Troubleshoot API integrations and REST‑based services supporting BI applications.
• Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.
• Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.
• Perform incident management, problem management, root‑cause analysis, and production support activities.
• Develop automation scripts and operational tooling to improve platform reliability and efficiency.
• Maintain technical documentation, operational procedures, and support runbooks.

Core Qualifications

• 10+ years of experience supporting enterprise BI and analytics platforms.
• Strong hands‑on experience with Tableau Server Administration and operational support.
• Extensive experience administering and supporting Amazon QuickSight in production environments.
• Experience supporting:
  • QuickSight Dashboards
  • Analyses
  • Datasets
  • Data Sources
  • Themes
  • Templates
  • Permissions & Access Controls
• Experience troubleshooting:
  • SPICE Ingestion
  • Dataset Refreshes
  • Direct Queries
  • Dashboard Publishing
  • Sharing & Access Issues
  • Data Connectivity Issues
• Experience with Amazon QuickSight APIs and AWS SDKs.
• Strong knowledge of:
  • Amazon Athena
  • AWS Glue Data Catalog
  • AWS Lake Formation
  • AWS IAM
• Experience with:
  • AWS Lambda
  • API Gateway
  • REST APIs
  • Serverless Architectures
• Strong experience using Amazon CloudWatch for monitoring and observability.
• Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.
• Experience with production support, incident management, problem management, and root‑cause analysis.
• Experience with scripting and automation using:
  • Python
  • PowerShell
  • Bash
  • AWS CLI
• Excellent analytical, troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience with Amazon Q in QuickSight and Generative BI capabilities.
• Experience with Amazon Q Topics and semantic modeling for natural language analytics.
• Familiarity with Quick Suite agents, chat experiences, and Spaces.
• Experience with embedded QuickSight and programmatic dashboard management.
• Understanding of Angular, JavaScript, or TypeScript.
• Experience operating BI Platform-as-a-Service (BI PaaS) or BI-as-a-Service environments.
• Experience supporting custom applications built on QuickSight APIs.
• Experience troubleshooting end-to-end data flows involving:
  • QuickSight
  • Athena
  • Glue Data Catalog
  • Lake Formation
  • S3
  • IAM
• Experience supporting serverless architectures leveraging Lambda and API Gateway.
• Experience with Tableau Server upgrades, backup/restore, monitoring, and performance tuning.
• Familiarity with CI/CD pipelines, Infrastructure as Code (IaC), and cloud deployment practices.
• Knowledge of ITIL-based incident, problem, and change management practices.
• Experience supporting enterprise environments with strong security, governance, and compliance requirements.

Key Skills

• Tableau Server
• Amazon QuickSight
• AWS
• Amazon Athena
• AWS Glue Data Catalog
• AWS Lake Formation
• AWS IAM
• AWS Lambda
• API Gateway
• REST APIs
• CloudWatch
• SPICE
• BI Platform Administration
• Data Analytics
• Dashboard Management
• Root Cause Analysis
• Incident Management
• Problem Management
• Python
• PowerShell
• Bash
• AWS CLI
• Serverless Architecture
• CI/CD
• Infrastructure as Code (IaC)
• Amazon Q
• JavaScript
• TypeScript
• Angular
• ITIL