Benefits Navigator: Help Clients Access Government Benefits

Canadian Mental Health Association Kamloops Branch; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Job summary

A mental health service organization in Kamloops seeks a Benefits Navigator to assist clients in accessing and optimizing provincial and federal benefit programs. The role emphasizes client education, outreach, and collaboration with community agencies. Ideal candidates will have a relevant diploma or degree, empathy, and at least 2 years of experience in a related field. This full-time position offers competitive pay and benefits.

Benefits

Extended Medical and Dental Benefits

Municipal Pension Plan

Qualifications

• Minimum 2 years of experience in benefits navigation or social services.
• Valid Canadian Driver’s License and reliable vehicle.
• First Aid with CPR certification.

Responsibilities

• Perform intake and assessment of clients’ financial and personal circumstances.
• Assist clients with applications and follow up with government agencies.
• Educate clients about benefit eligibility and program changes.

Skills

Empathy and professional communication

Workshop delivery

Familiarity with government benefit systems

Support for vulnerable populations

Education

Diploma or degree in Social Work or related field

Job description

A mental health service organization in Kamloops seeks a Benefits Navigator to assist clients in accessing and optimizing provincial and federal benefit programs. The role emphasizes client education, outreach, and collaboration with community agencies. Ideal candidates will have a relevant diploma or degree, empathy, and at least 2 years of experience in a related field. This full-time position offers competitive pay and benefits.