BENEFITS ASSISTANT

Northern Health; Prince George; On-site; CAD 58,000 - 73,000; Full time

Benefits offered by this job

Extended health

Dental

Municipal pension plan

Four weeks vacation after one year of:

Moving expense support

Employee referral program

Training and leadership development

Outdoor activities access

Loan forgiveness programs

Job summary

Northern Health is seeking a Benefits Assistant to determine eligibility and entitlement for benefits and pensions, process related applications, and liaise with carriers and government agencies. This role supports staff, managers, HR, and payroll, ensuring timely benefit access under applicable agreements.

The ideal candidate has a HR diploma with 3–5 years in benefits administration, strong communication, and detail orientation.

Qualifications

• Diploma in HR Management or equivalent required.
• 3–5 years recent benefits administration experience.
• Experience with public sector pension/benefits advantageous.

Responsibilities

• Determine eligibility and entitlement for benefits and pensions.
• Process benefit and pension applications.
• Liaise with carriers, employers, government agencies, and unions to resolve discrepancies.
• Conduct audits and produce reports related to benefits under collective agreements.

Skills

Effective communication

Customer service mindset

Detail-oriented

Problem solving

Public sector benefits knowledge

Knowledge of collective agreements

Payroll & HRIS familiarity

MS Word & Excel

Multitasking under deadlines

Team collaboration

Education

Diploma in Human Resources Management

Tools

Payroll systems

HR Information Systems (HRIS)

Payroll software

HRIS platforms

Job description

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Benefits Assistant to join Northern Health. The position is responsible for determining eligibility and entitlement and processing benefit and pension applications. The Benefits Assistant provides employee services by supplying information and ensuring access to benefits in a timely manner and in accordance with the applicable collective agreements, organizational policy or the Terms and Conditions of Employment for Excluded Employees. The incumbent communicates with employees, managers, Staffing, HR, and Payroll staff, and union representatives in the course of processing and clarifying employee information and documenting or responding to inquiries related to leaves and benefit entitlements. The Benefits Assistant liaises with benefits carriers, other employers and government agencies, such as the Pension Corporation, regulatory bodies and professional associations to obtain information, clarify discrepancies, resolve problems, and deal with employee concerns. Conducts on-going audits and produces associated reports according to the applicable collective agreements or the Terms and Conditions of Employment.

Starting salary will be approximately from $58,494 to $73,117 and will be based on education, training, experience, reporting structure and salaries of similar positions. The salary for part-time positions will be prorated.

Qualifications

• Diploma in Human Resources Management three (3) to five (5) years of recent related experience in benefits administration.
• Or an equivalent combination of education, training and experience;

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to utilize a customer service approach to staff and clients.
• Ability to pay close attention to detail, maintaining a high degree of accuracy.
• Ability to take initiative in problem solving and finding solutions to issues.
• Knowledge of characteristics and requirements of public sector pension and benefit plans.
• Knowledge of collective agreements, applicable legislation and regulations.
• Knowledge of payroll and human resource information systems.
• Skilled in the use of computer applications including MS Word and Excel.
• Ability to set and maintain priorities, work under pressure and be results oriented.
• Ability to work successfully within a team environment.
• Ability to work effectively under the pressure of deadlines.

Where you will be working

Community

Information about living, working, and thriving in the area is available through Prince George.

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

• Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice.
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.