Benefit Specialist, Human Resources

St. Joseph's Health Care London; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization in London is seeking a Benefits Specialist to lead and coach the benefits team, ensuring compliance with benefits legislation and improving processes for the employee experience. The ideal candidate will have a relevant Bachelor's degree, 3-5 years of experience, and strong analytical skills. This full-time role offers a supportive work environment focused on employee welfare.

Qualifications

• 3-5 years of relevant experience, preferably in health care.
• Deep knowledge of benefits and pension administration.
• Understanding of Ontario Pension and Benefits Act.

Responsibilities

• Lead and coach benefits staff through daily operations.
• Partner with HR for expertise in benefits legislation.
• Collaborate on annual benefit budgeting and renewals.

Skills

Analytical thinking

Microsoft Word

Microsoft Excel

Communication skills

Customer service

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Professional designation (CHRL, CEBS, CCP, or equivalent)

Tools

HRIS systems

Payroll systems

Job description

Human Resources

St. Joseph's Hospital - London, ON

Full Time

Salary Range: $49.02 - $57.68 /hour

At St. Joseph's, we believe that taking care of our people is the foundation of providing exceptional care to our patients. We're looking for a Benefits Specialist who is passionate about helping others thrive — someone that combines technical expertise with a continuous improvement mindset to elevate the employee experience.

In this role, you'll provide day-to-day leadership and guidance for our benefits team, while also collaborating across HR to ensure our pension, benefits, and leave programs are delivered with excellence, accuracy, and care.

What You’ll Do

• Lead and coach benefit staff through daily operations, fostering a culture of collaboration, accountability, and growth.
• Partner with HR colleagues to provide expertise in benefits legislation, policy, audits, and system optimization.
• Collaborate with Finance and Benefit Advisor to support annual benefit budgeting, renewals, and financial analysis.
• Champion process improvement initiatives, identifying ways to enhance service quality, streamline processes, and strengthen our employee experience.
• Contribute to major HR technology projects, including system upgrades and new module implementations — ensuring tools work smarter for our people.
• Serve as the key liaison with pension and benefit providers to ensure contracts, service standards, and employee needs are met seamlessly.
• Collaborate with external consultants on plan design adjustments to keep our programs competitive and sustainable.

Essential Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of recent, relevant experience (health care experience an asset).
• Professional designation preferred — CHRL, CEBS, CCP, or equivalent.
• Deep knowledge of benefits and pension administration in both unionized and non-unionized settings.
• Understanding of relevant legislation (Ontario Pension and Benefits Act, ESA, etc.).
• Strong analytical thinking, with a knack for problem-solving and continuous improvement.
• Advanced skills in Microsoft Word and Excel.
• Proficiency in HRIS and payroll systems, with the ability to translate data into action.
• Exceptional communication, interpersonal, and customer service skills.
• Strong attention to detail and a commitment to confidentiality.
• A proactive, self‑motivated approach with the ability to juggle multiple priorities.

Preferred Qualifications

• Experience working with Defined Benefit Pension plans.

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella (chicken pox), Hepatitis B, COVID‑19 and influenza.
• Provide documentation of the Tuberculosis skin testing.