Bed Allocator

Brant Community Healthcare System; Brantford; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Education fund

Tuition support

Professional development opportunities

Competitive compensation

Job summary

Brant Community Healthcare System (BCHS) seeks a Bed Allocator to join the Access and Flow team. You will coordinate bed utilization, liaise with admitting and receiving, and support timely bed assignments aligned with patient care needs.

Reporting to the Manager of Access and Flow, you will work collaboratively across units, ensuring efficient bed matching, transfers, and effective communication with infection control and clinical teams. A Medical Office Administrator background is preferred.

Qualifications

• Two (2) years of bed booking experience
• Knowledge of health care utilization processes
• Understanding of program specific transferrable such as OR, Surgical add-ons or CCU transfers out
• Proficiency with Meditech and Microsoft Office including Word and Excel
• Proficiency with WTIS a strong asset
• Proficiency in physician changeover and balancing a strong asset
• Strong organizational, time management, and interpersonal skills
• Ability to work independently and collaboratively across all levels of the organization
• Criminal Record Check required

Responsibilities

• Coordinate bed utilization based on patient care requirements.
• Ensure bed matches and bed assignments flow with admits, discharges and transfers.
• Communicate with infection control, physicians, and laboratory departments to keep a global view of bed allocation.
• Communicate with the team to factor repatriation in patient flow decisions.
• Update PHRS/Critical on a regular basis.
• Coordinate with unit clerks regarding transferrable patients.

Skills

Excellent interpersonal skills

Excellent communication skills

Time management

Multitasking

Ability to work independently

Team collaboration

Education

Medical Office Administrator program or equivalent

Tools

Meditech

Microsoft Office (Word, Excel)

Job description

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

• Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
• The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare—right here at BCHS.

Why Choose BCHS?

• Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
• Flexible Scheduling – Within a standard work week
• Career Growth – Internal job postings, mentorship programs, and leadership development.
• Predictable Work Locations – Stability and consistency in your work environment.
• Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
• Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
• Commitment to Safety – Comprehensive safety programs for all
• Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
• Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
• Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
• Community Impact – Make a real difference in patient care and public health every day.
• Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another—and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

Reporting to the Manager of Access and Flow, the Bed Allocator will work as a collaborative team member of the Access and Flow team. Under the direction of the manager, will act as a liaison between admitting and receiving parties, and be responsible for coordinating room utilization based on patient care requirements.

Primary Responsibilities

• With direction from the manager/pt flow coordinator, completes bed, and physician assignment system transactions in Meditech as well as Oculys
• Working collaboratively with the manager/coordinator, ensure bed matches and bed assignments are flowing efficiently and in sync with admits, discharges and transfers throughout the hospital, in a timely manner
• Regularly communicates with infection control, physicians, and laboratory departments to have a global picture of bed allocation availability at all times.
• Regularly communicates with team to ensure repatriation process is factored into patient flow decision making
• Update PHRS/Critical on a regular basis
• Regularly communicates with unit clerks to understand program-based transferrable patients

Educational Requirements

• Graduate of a Medical Office Administrator program or equivalent

Mandatory Qualifications

• Previous two (2) years of bed booking experience
• Demonstrated knowledge of health care utilization processes
• Demonstrated understanding of program specific transferrable such as OR, Surgical add-ons or CCU transfers out.
• Proficiency with Meditech and Microsoft Office including Word and Excel
• Proficiency with Oculys a strong asset
• Proficiency with PHRS a strong asset
• Demonstrated knowledge of ALC process
• Proficiency, both speed and accuracy in keyboarding and data entry
• Demonstrated ability to work independently as well as within a multi-disciplinary team
• Excellent interpersonal skills and verbal skills
• Ability to plan and set objectives and prioritize workload and multi-task
• Excellent critical thinking, time management skills and ability to work under pressure
• Excellent attendance record
• Must be able to work all shifts including weekends, holidays and 12-hour shifts
• Understanding of basic infection and control practices within BCHS to ensure seamless patient flow
• Proficiency with WTIS a strong asset
• Proficiency in physician changeover and balancing a strong asset
• Strong organizational, time management, and interpersonal skills
• Ability to work independently and collaboratively across all levels of the organization
• Criminal Record Check required

Primary Responsibilities Also Include

Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

AI Use in Hiring

Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications are reviewed by our recruitment team.