Beauty Manager, Hourly Full Time Day

Kibbi; Toronto; On-site; CAD 52,000 - 70,000; Full time

Job summary

Shoppers Drug Mart at 661 Queen St E, Toronto, is seeking a Beauty Manager to lead the Beauty department, drive sales targets, and ensure outstanding customer experiences. You will coach staff, use corporate Sales Tracking Tools and Dashboard to set goals, monitor CSI results, promote PC Optimum, and build collaborative relationships to achieve strong performance.

This role requires leadership, problem solving, and a passion for results, with a focus on customers, staff development and building

Qualifications

• Must have leadership capabilities to guide a Beauty team.
• Ability to drive sales through coaching and customer service excellence.
• Strong communication and collaboration skills.

Responsibilities

• Uses corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
• Sells to customers and coaches / mentors staff in selling skills
• Ensures sales maximized through developing effective sales techniques
• Ensures staff achieve productivity objectives
• Always put the Customer first and provides superior customer service
• Monitors and communicates CSI survey results and objectives with team members
• Actively models the desired behavior with eClienteling to provide superior customer service
• Books appointments for events and manages annual incremental event schedule
• Promotes products through marketing and encourages use of the PC Optimum program
• Ensures staff are trained to beauty sales standards
• Mentors, coaches, trains, and motivates staff

Skills

Leadership

Sales

Customer service

Coaching

Team engagement

Relationship building

Job description

Location:

661 Queen St E, Toronto, Ontario, M4M 1G8

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

To manage resources of the Beauty department in order to maximize and achieve sales targets.

Summary

To manage resources of the Beauty department in order to maximize and achieve sales targets.

The Ideal Beauty Manager Will

Drive a Passion for Results - Provide Thought Leadership - Analyze and solve problems - Engage our People - Build collaborative relationships - Demonstrate Personal Leadership and Build trust

Duties & Responsibilities

SALES EXPECTATIONS:

• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets


• Sells to customers and coaches / mentors staff in selling skills


• Ensures sales maximized through developing effective sales techniques


• Ensures staff achieve productivity objectives

Customer Service

• Always put the Customer first and provides superior customer service


• Monitors and communicates CSI survey results and objectives with team members


• Actively models the desired behavior with eClienteling to provide superior customer service


• Books appointments for events and manages annual incremental event schedule


• Promotes products through marketing and encourages use of the PC Optimum program


• Ensures staff are trained to beauty sales standards

Team Leadership

• Mentors, coaches, trains, and motivates staff


• Creates an environment where \