Beauty Dept Leader & Sales Coach

Loblaw Companies Limited; Coquitlam; On-site; CAD 48,000 - 58,000; Full time

Job summary

Loblaw Companies Limited, operating Real Canadian Superstore, is hiring a Beauty Manager to lead the beauty department and drive sales while delivering exceptional customer service.

You will guide a team, advise customers on products, train staff, and maintain merchandising standards to meet store goals and profitability. This role emphasizes leadership, product knowledge, and a customer-first approach.

Qualifications

• Previous retail management experience, preferably in a beauty department.
• Proven consultative skills to provide information, advice, and guidance to customers on Superstore's beauty products
• Selling experience with a proven track record
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Strong leadership and interpersonal skills with the ability to motivate and develop associates
• Excellent organizational and time management skills
• Proficiency in basic computer skills, including Microsoft Office
• Knowledge of retail operations, including merchandising, inventory management, and customer service
• Commitment to providing excellence in customer service

Responsibilities

• Oversee the day-to-day operations of the beauty department.
• Ensure the department meets or exceeds sales and profitability goals.
• Manage departmental expenses, shrink and labour.
• Communicate regularly with store management and other department managers to ensure store-wide goals are met.
• Possess a "selling is fun" attitude.
• Builds customer loyalty through follow up and repeat business.
• Promote sales of beauty products and provide information on new or existing products.
• Train and develop department colleagues in customer service, product knowledge, and merchandising.
• Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date.

Skills

Retail management

Selling experience

Communication skills

Leadership

Time management

Customer service

Merchandising

Microsoft Office

Education

High school diploma

Some college coursework

Tools

Microsoft Office

Job description

Loblaw Companies Limited, operating Real Canadian Superstore, is hiring a Beauty Manager to lead the beauty department and drive sales while delivering exceptional customer service.

You will guide a team, advise customers on products, train staff, and maintain merchandising standards to meet store goals and profitability. This role emphasizes leadership, product knowledge, and a customer-first approach.