Beauty Advisor - Flex

Sephora USA, Inc; Hamilton; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning & development

Job summary

Sephora Canada is seeking a Beauty Advisor to welcome clients with warmth and confidence, offering personalized consultations and expert recommendations. You will be a beauty pioneer who embraces every shade and helps clients feel confident in their choices.

In this role, you will stay ahead of trends, deliver tailored advice, and contribute to a welcoming shopping experience while supporting inventory and store standards at a busy Hamilton location.

Qualifications

• Experience delivering excellent customer service in a retail or hospitality setting.
• Strong communication and interpersonal skills.
• Team player who thrives in a collaborative, goal‑oriented environment.
• Passion for beauty, trends, and empowering confidence.

Responsibilities

• Deliver personalized beauty experiences with tailored consultations and product recommendations.
• Demonstrate product expertise and educate clients on offerings.
• Stay ahead of trends to provide relevant advice and recommendations.
• Drive sales results and exceed KPIs while maintaining Sephora Canada standards.
• Maintain a clean, organized, and welcoming store environment and assist with merchandising.
• Foster inclusivity and teamwork across the team.

Skills

Customer service

Communication

Teamwork

Adaptability

Beauty knowledge

Job description

Job ID: 293618

Location: ON-Lime Ridge Mall (0576)

Address: 999 Upper Wentworth St, Hamilton, ON L9A 4X5, Canada (CA)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Flex

Position Type:

Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora Canada:

As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who embraces every shade this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Deliver personalized beauty experiences: Provide tailored consultations and product recommendations that meet each client's needs.
• Demonstrate product expertise: Share knowledge to educate and empower clients in their beauty journey.
• Stay ahead of trends: Keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients coming back.
• Drive results: Sephora Canada sets you up to thrive in your role so that you can exceed sales goals and key performance indicators.
• Maintain a beautiful space: Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora Canada standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/ hours:
  • Full Time: 30-40 hrs/week
  • Part Time: 15-29 hrs/week
  • Flex (as needed): 0-14 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
• A passion for beauty, trends, and empowering confidence
• Excellent communication and interpersonal skills.
• Team player who thrives in a collaborative, goal-oriented, and inclusive environment
• Quick learner with the ability to absorb and share product knowledge
• Physically able to lift and carry up to 50 pounds

Meaningful Rewards

The compensation ranges between CAD$18.20 - CAD$21.40/hr. Additionally, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.