Beauty Advisor

SEPHORA; Ottawa; On-site; CAD 21,000 - 30,000; Full time

Job summary

Sephora Tanger in Kanata, ON, is seeking a Beauty Advisor for a contract, on-site role. You will greet clients, assess their needs, and recommend products across makeup, skincare, fragrance, and haircare, while demonstrating products and sharing application tips.

You will support retail sales, process transactions, maintain displays, stock testers, and collaborate with colleagues on store events. Sephora’s standards for client experience, inclusivity, and brand reputation guide every interaction.

Qualifications

• Customer Service and Retail Sales abilities to build client relationships and drive sales.
• Excellent communication and interpersonal skills for diverse teams.
• Ability to stand for extended periods and work a flexible schedule including evenings and weekends.

Responsibilities

• Greet and engage clients, assess their needs, and recommend suitable products across makeup, skincare, fragrance, and haircare.
• Demonstrate products and provide application tips with strong product knowledge.
• Assist with retail sales, process transactions, and maintain clean, visually appealing displays.
• Ensure testers and supplies are stocked and up to Sephora standards.
• Collaborate with colleagues on store events and uphold inclusivity and brand reputation.

Skills

Customer Service

Retail Sales

Communication

Team Collaboration

Job description

Company Description

Sephora is a global leader in prestige beauty retail, offering an extensive selection of over 500 brands along with the Sephora Collection across fragrance, makeup, skincare, haircare, and more. With 3,200 stores and 20 offices in 35 markets, Sephora creates dynamic environments where team members can innovate, collaborate, and grow. Team members are encouraged to become product and ingredient experts while delivering joyful, memorable experiences for clients. Guided by values of inclusion, inspiration, and care, Sephora focuses on building fulfilling career paths and supporting the authenticity of both employees and customers. The company is committed to diversity and to creating a welcoming space where everyone can celebrate their unique beauty as individuals and as part of a community.

Role Description

The Beauty Advisor is a contract, on-site role based in Sephora Tanger, Kanata, ON, responsible for providing personalized beauty consultations and exceptional service to clients. Day-to-day tasks include greeting and engaging clients, assessing their needs, and recommending suitable products across makeup, skincare, fragrance, and haircare. The Beauty Advisor demonstrates products, provides application tips, and maintains strong product knowledge to support confident recommendations. Responsibilities also include assisting with retail sales, processing transactions, maintaining clean and visually appealing displays, and ensuring testers and supplies are well stocked. The role involves collaborating with colleagues, supporting store events, and upholding Sephora’s standards for client experience, inclusivity, and brand reputation.

Qualifications

• Customer Service and Retail Sales abilities to build client relationships, drive sales, and create positive in-store experiences.


• Excellent communication and interpersonal skills, with the ability to work effectively in a diverse, inclusive team environment.


• Ability to stand for extended periods, manage multiple client interactions, and work a flexible schedule, including evenings and weekends.