Beauty Advisor

HOLT RENFREW; Montreal (administrative region); On-site; CAD 30,000 - 60,000; Full time

Job summary

A luxury retail company in Montreal is seeking a Beauty Advisor to enhance customer relationships and drive sales. The role involves exceeding sales targets, building a loyal client base, and providing extraordinary service. Candidates should have a high school diploma and a minimum of 2 years of experience in a commission-based sales environment. This position requires flexibility in working hours, including nights and weekends, with responsibilities centered around customer service and sales support.

Qualifications

• Proven ability to exceed sales targets.
• Collaborative and team-oriented approach.
• Experience in a luxury retail environment preferred.

Responsibilities

• Deliver extraordinary service to customers.
• Exceed personal sales and service goals.
• Build a loyal client base.
• Maintain relationships with buyers and vendors.
• Drive brand sales through marketing initiatives.

Skills

Sales expertise

Customer relationship management

Product knowledge

Team collaboration

Education

High school diploma

Job description

Summary

As a Beauty Advisor, you will be responsible for developing deep, long‑lasting relationships with customers to increase sales, service, and loyalty. Your role will be commission-based, directly tied to sales volume results.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all personal sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain solid relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying key marketing opportunities and executing events.
• Attend all educational sessions, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate regularly with personal clients regarding in‑store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.

Requirements

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and team-oriented.
• Able to work in a fast‑paced environment with minimal supervision.
• Flexible work schedule, including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.