BDC Customer Service Representative - Saskatoon Volkswagen

FFUN; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A customer service-focused automotive group in Saskatoon is seeking a Customer Service Representative to enhance customer satisfaction and maintain relationships. The role offers training, a competitive wage of $16/hour with bonus potential, and various employee benefits including health & dental plans and retirement savings options. Ideal candidates are people-oriented and quick on data entry, with the ability to thrive under pressure. If you're ready for career growth in a vibrant environment, this position is for you.

Benefits

Hourly wage of $16/hour + bonus

Group Retirement Savings Plan

Employee Discounts

Training & Development

Corporate Gym Membership Rates

Health & Dental

Qualifications

• Ability to handle high‑pressure situations and deadlines.
• Excellent interpersonal skills to connect with customers.
• Passion for teamwork and personal growth.

Responsibilities

• Connect with customers to enhance satisfaction.
• Manage customer information and maintain data integrity.
• Address customer concerns with professionalism.

Skills

Ability to prioritize

Customer service skills

Verbal and written English communication

Computer literacy

Organizational skills

Job description

BDC Customer Service Representative - Saskatoon Volkswagen

Permanent - Full‑Time

Ready to build a career—not just take another job? At FFUN, we’re all about growth, energy, and creating unforgettable experiences. We’re searching for a customer service superstar who knows how to make people feel welcome, stays cool under pressure, and can fire off quick, accurate data entry like a pro.

As one of Canada’s Best Managed Companies, we’re on a mission to create 10 million FFUNtastic experiences, and people like you make that possible. Join our team in Saskatoon and be part of something big.

No call center experience? No problem. We’ll train you to shine. If you love people, want to grow your career, and are ready to join a team that roots for you—this could be the last interview you ever need.

What you’ll be doing:

• Connect with dealership customers to gather insights and elevate satisfaction
• Develop and follow communication strategies to maintain strong customer relationships
• Manage customer information and keep data organized
• Address customer concerns with professionalism and care
• Conduct customer surveys to capture valuable feedback
• Schedule and confirm customer appointments
• Prepare reports as needed

What we’re looking for:

• Ability to prioritize, multi‑task, and handle deadlines and high‑pressure situations
• Customer service guru, in other words a people person
• Excellent verbal and written English communication skills
• Computer literate and telephone savvy
• Passion for teamwork
• Organization skills
• Inspire others, so the sum of the whole becomes greater than its parts
• Have a passion for growth and advancement
• Bonus points if you have call center experience

Why FFUN:

• Hourly wage of $16/hour + monthly bonus per appointment booked
• Group Retirement Savings Plan - Employer-Employee matched contributions because we care about your future financial security
• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development– Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo‑charged industry.
• Corporate Gym Membership Rates – Get your fitness on with corporate gym membership rates that won’t break the bank. Flex those muscles, both at work and at the gym.
• Health & Dental– Stay healthy and smile bright with our comprehensive health and dental plans. We’ve got you covered inside and out.
• Giving Back— From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What it’s really like to work here.

The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth.

Ready to Join Us?

If this sounds like the opportunity you’ve been waiting for, we’d love to meet you! Our application process is quick and easy—just a few clicks!

At FFUN Group, we’re committed to providing a barrier‑free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at [e-mail].