Baseperson I (Winter Works Period) (Dispatch) (McLellan's Brook)

Province-of-Nova-Scotia; New Glasgow; On-site; CAD 33,000 - 34,000; Full time

Benefits offered by this job

Career Development

Engaging workplace

Countless Career Paths

Job summary

The Province of Nova Scotia seeks a Baseperson I for the Winter Works Period at McLellan's Brook (Zone 10). You will manage dispatch of human, material, and equipment resources for snow and ice control and highway maintenance, while delivering quality information and service to staff and public inquiries.

You will monitor weather, update the 511 system, keep logs, and ensure operators are dispatched to correct routes, supporting supervisors and maintaining base operations.

Qualifications

• Some High School and two years of related dispatch or customer experience.
• Experience with handling inquiries and providing information on policies.
• Ability to work independently and as part of a team with strong communication.

Responsibilities

• Monitor weather conditions and update 511 with information on a regular basis.
• Maintain daily logs of winter maintenance activities and equipment status.
• Distribute dispatch to operators, coordinate routes, and support via radio/AVL.
• Report equipment breakdowns and assist with emergency response procedures.

Skills

Customer service

Communication skills

Time management

Independent worker

Education

Some High School, 2 years related experience

Equivalencies may include 3 years related experience

Tools

Windows

MS Office

Job description

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Baseperson I (Winter Works Period) (Dispatch) (McLellan's Brook)

Competition # :49840

Department:Public Works

Location:MCLELLAN'S BROOK

Zone:10

Type of Employment: Winter Works Period

Union Status: CUPE - NSPG

Closing Date:21-Sep-26 (Applications are accepted until 11:59 PM Atlantic Time)

Under Article 13 of the Collective Agreement between the Nova Scotia Department of Public Works and the Canadian Union of Public Employees, Local 1867, the following opportunity is being posted.

Please quote the competition number and the Zone you are applying for as noted above on your application.

About Us

Building and maintaining our provincial infrastructure is no small job. We’re recruiting for people like you to help our province achieve big things.

The Department of Public Works supports Nova Scotia’s 23,000 kilometers of roads and highways, 4,100 bridges, and 9 provincial ferries. There are a lot of exciting developments on the horizon in our Province, and this is your opportunity to get involved with supporting the efficient flow of communications pertaining to summer and winter road construction, snow and ice control activities, and maintenance operations.

About Our Opportunity

As the Baseperson I, you are responsible for the effective flow of communications within a geographic area of the province; ensuring the efficient dispatch of human, material, and equipment resources pertaining to snow and ice control activities and highway maintenance/operations.

You receive and record incoming calls and activities at the local maintenance base and provide general information with regards to Department policies. You provide top notch customer service and aid in resolving customer inquiries and concerns.

Primary Accountabilities

You are responsible for monitoring weather conditions and updating the electronic Road Condition Reporting System (511) on a regular basis. You maintain daily log records of all winter maintenance activities including equipment status, operator hours of work, material payloads from weigh scales, weather conditions, etc. You ensure equipment operators are dispatched to proper plow routes and support them by providing information and monitoring locations through radio contact and AVL technology.

You are also a key contact in supporting Supervisor(s) by reporting equipment breakdowns and initiating emergency response procedures as required. General maintenance/organization of the base and light janitorial duties are required at times.

The successful candidate may also be required to perform the duties of other job positions as outlined in Group I of the CUPE Collective Agreement for which they are qualified.

Qualifications and Experience

Some High School and two (2) years of related experience in a dispatch or customer experience environment; an acceptable equivalent combination of education and experience will be considered.

You have experience around heavy equipment and construction, including the use of TMR/operational radio systems.

You are familiar with computer applications including Windows, internet, word processing, spreadsheets, data entry and email applications. Knowledge of the geographical area is required to respond effectively to staff and public inquiries, and to respond appropriately in emergency response situations.

Training or certification in the following subject areas are considered assets: SAP, WHMIS, First Aid and CPR, Transportation of Dangerous Goods, and knowledge of department policies and procedures.

You are a self-motivated individual who works independently with minimal supervision and participates fully as an effective team player.

You are accurate in your work, have a mathematical aptitude, and have well developed time management and organizational skills to meet established deadlines and priorities. You have strong communication skills, along with a strong customer service focus.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Equivalencies may include, but are not limited to:

• At least 3 years of related experience.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

Work is performed in the office environment of an operation base, which may be occasioned by diesel fumes from equipment, noise and dust. Some outside work is required in varying weather conditions. Shift work is required, including nights and weekends.

Additional Information

There are two (2) opportunities available based out of Zone 10 (McLellan's Brook).

This opportunity is for a 17-week Winter Works Period position. Applicants who are successful in a Winter Works Period opportunity are always required to be available and guaranteed a minimum ninety (90) hours for every two calendar weeks during the Winter Works period.

For all employees on the Winter Wage Guarantee, the regular hourly rate will include a winter premium per hour throughout the Winter Works period.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.

Pay Grade: BASE PER

Salary Range: $23.97Hourly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act.If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

This is a bargaining unit position initially restricted to current CUPE local 1867 employees with a date of seniority. The successful candidate(s) will be expected to perform duties as necessary within their zone.Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Current employees may apply to this position through the following link:

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concernsmay be directed [e-mail].